Fiserv stock plunges 45% after massive earnings miss and guidance cut

Published 29/10/2025, 14:50

Investing.com -- Fiserv Inc (NYSE:FI) shares tumbled more than 45% at the open on Wednesday after the payments and financial technology provider reported third-quarter earnings that significantly missed analyst expectations and slashed its full-year outlook.

The company reported adjusted earnings of $2.04 per share for the third quarter, falling far short of the $2.65 analysts had expected. Revenue came in at $4.92 billion, below the consensus estimate of $5.36 billion.

Organic revenue growth was just 1% in the quarter, with the Merchant Solutions segment growing 5% while the Financial Solutions segment declined 3%.

In response to the disappointing results, Fiserv drastically cut its full-year guidance, now expecting adjusted earnings per share of $8.50 to $8.60, well below its previous outlook and the analyst consensus of $10.16. The company also reduced its organic revenue growth forecast to 3.5-4% for the year.

"Our current performance is not where we want it to be nor where our stakeholders expect it to be," said Mike Lyons, Chief Executive Officer of Fiserv. "With the actions being announced today, Fiserv will be better positioned to drive sustainable, high-quality growth and reach our full potential."

The company also announced significant leadership changes, including the appointment of Takis Georgakopoulos and Dhivya Suryadevara as Co-Presidents effective December 1, and Paul Todd as Chief Financial Officer. Additionally, Fiserv unveiled a "One Fiserv" action plan focused on enhancing client focus and building on the company’s strengths.

For the quarter, GAAP revenue increased just 1% YoY to $5.26 billion, while GAAP earnings per share rose 49% to $1.46. The company’s adjusted operating margin declined to 37.0% from 40.2% in the same quarter last year.

"Along with today’s guidance reset, we have launched One Fiserv, an action plan focused on the pillars that have long distinguished the company, including great client service, value-added technology solutions and leading innovation," Lyons added.

The company also announced plans to transfer its stock listing from the New York Stock Exchange to Nasdaq on November 11, where it will trade under its original ticker symbol "FISV."

William Blair analysts said in a note following the report that they "encourage investors to refocus long-term fintech investments on better-positioned names with greater financial visibility and management credibility."

"We find Fiserv’s third-quarter results difficult to explain and harder to defend, particularly considering the recent CEO transition and today’s announced CFO departure," wrote the firm. "We are perplexed by a 4.5-point sequential merchant organic revenue growth deceleration and a roughly 10-point financial solutions segment revenue deceleration.

"This performance suggests to us that management took its eye off the ball at some point earlier this year.”

Latest comments

Risk Disclosure: Trading in financial instruments and/or cryptocurrencies involves high risks including the risk of losing some, or all, of your investment amount, and may not be suitable for all investors. Prices of cryptocurrencies are extremely volatile and may be affected by external factors such as financial, regulatory or political events. Trading on margin increases the financial risks.
Before deciding to trade in financial instrument or cryptocurrencies you should be fully informed of the risks and costs associated with trading the financial markets, carefully consider your investment objectives, level of experience, and risk appetite, and seek professional advice where needed.
Fusion Media would like to remind you that the data contained in this website is not necessarily real-time nor accurate. The data and prices on the website are not necessarily provided by any market or exchange, but may be provided by market makers, and so prices may not be accurate and may differ from the actual price at any given market, meaning prices are indicative and not appropriate for trading purposes. Fusion Media and any provider of the data contained in this website will not accept liability for any loss or damage as a result of your trading, or your reliance on the information contained within this website.
It is prohibited to use, store, reproduce, display, modify, transmit or distribute the data contained in this website without the explicit prior written permission of Fusion Media and/or the data provider. All intellectual property rights are reserved by the providers and/or the exchange providing the data contained in this website.
Fusion Media may be compensated by the advertisers that appear on the website, based on your interaction with the advertisements or advertisers
© 2007-2025 - Fusion Media Limited. All Rights Reserved.