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SAN RAMON, Calif. - Five9, Inc. (NASDAQ:FIVN) saw its shares jump 8.6% in after-hours trading on Thursday after the cloud contact center software provider reported fourth quarter results that exceeded analyst expectations and issued an upbeat outlook for 2025.
The company posted adjusted earnings per share of $0.79 for Q4, surpassing the consensus estimate of $0.70. Revenue came in at $278.7 million, up 17% year-over-year and above Wall Street’s forecast of $267.67 million.
"We are very pleased to report strong year end results, with 2024 annual revenue exceeding $1 billion," said Mike Burkland, Chairman and CEO of Five9. "Fourth quarter revenue growth accelerated to 17%, driven by our subscription revenue growing 19%."
For the first quarter of 2025, Five9 expects revenue between $271.5 million and $272.5 million, in line with analyst projections of $272.2 million. The company sees Q1 adjusted EPS of $0.47-$0.49, compared to the $0.48 consensus.
Looking ahead to full-year 2025, Five9 forecasts revenue of $1.14-$1.144 billion, slightly above the $1.139 billion analysts were modeling. Adjusted EPS is expected to be $2.58-$2.62, topping the $2.54 consensus estimate.
The strong results and guidance, particularly around AI-driven growth, appeared to boost investor confidence in Five9’s outlook. The company noted its Enterprise AI revenue grew 46% YoY in Q4, highlighting traction for its AI-powered customer experience platform.
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