Five9, Inc., together with its subsidiaries, provides intelligent cloud software for contact centers in the United States and internationally. It offers CX platform that delivers a suite of applications, which enables the breadth of customer service, sales, and marketing functions. The company’s platform comprises of including intelligent virtual agent, agent assist, workflow automation, workforce engagement management, AI insights, AI summaries, Revenue Execution, AI capability, and AI Agents that allows to manage and optimize customer interactions across voice, chat, email, web, social media, and mobile channels directly or through its application programming interfaces. It also matches each customer interaction with an agent resource and delivers customer data to the agent in real-time through integrations with adjacent enterprise applications, such as CRM software, to optimize the customer experience and enhance agent productivity. The company serves customers in various industries, such as banking and financial services, business process outsourcers, retail, healthcare, technology, and education. Five9, Inc. was incorporated in 2001 and is headquartered in San Ramon, California.
AI-Driven Innovation | Five9's strategic focus on AI integration is propelling growth in cloud contact centers, with Enterprise AI revenue surging 32% year-over-yea |
Financial Resilience | Explore Five9's robust financial performance, including revenue growth and improving profitability metrics, despite challenging market conditions |
Market Expansion | Delve into Five9's strategic partnerships with industry giants, enhancing its competitive position and opening new growth avenues in the cloud marketplace |
Future Prospects | Analyst price targets range from $33 to $60, reflecting varied outlooks on Five9's long-term growth potential and AI-driven market opportunities |
Metrics to compare | FIVN | Sector Sector - Average of metrics from a broad group of related Technology sector companies | Relationship RelationshipFIVNPeersSector | |
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P/E Ratio | 226.3x | 9.8x | 11.8x | |
PEG Ratio | 1.90 | −0.09 | 0.01 | |
Price/Book | 2.8x | 2.6x | 2.4x | |
Price / LTM Sales | 1.8x | 4.1x | 2.2x | |
Upside (Analyst Target) | 39.7% | 42.5% | 20.0% | |
Fair Value Upside | Unlock | 35.8% | 5.7% | Unlock |