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LOS ANGELES - ServiceTitan , Inc. (NASDAQ:TTAN), a software platform for the trades industry, saw its shares jump 7.2% after reporting fourth-quarter results that beat revenue expectations and issuing strong guidance for the upcoming year.
The company reported revenue of $209.8 million for the fourth quarter, marking a 29% increase YoY. However, ServiceTitan posted a wider-than-expected loss of -$2.80 per share on a GAAP basis.
Looking ahead, ServiceTitan provided an upbeat outlook for fiscal 2026. The company forecasts first-quarter revenue between $207 million and $209 million, above the consensus estimate of $203.6 million. For the full fiscal year 2026, ServiceTitan expects revenue in the range of $895 million to $905 million, also exceeding analyst projections of $884.3 million.
"The beginning of the new public market era for the trades, for our customers, and for ServiceTitan is off to a good start," said Ara Mahdessian, co-founder and CEO. "I am proud of the way Titans executed this quarter to cap off a transformative year for our business."
The company reported strong customer metrics, with total active customers reaching approximately 9,500 as of January 31, 2025, up 18% YoY. Net dollar retention exceeded 110% for the fourth quarter, while gross dollar retention surpassed 95% for the full fiscal year.
Despite the positive revenue growth and outlook, ServiceTitan continues to operate at a loss. The company reported a GAAP net loss of $100.9 million for the fourth quarter, wider than the $51.4 million loss in the same period last year.
ServiceTitan’s focus on expanding its platform for trades businesses appears to be resonating with investors, as reflected in the stock’s positive movement following the earnings release. The company’s ability to execute on its growth strategy will be closely watched in the coming quarters.
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