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Investing.com -- ServiceTitan Inc. (NASDAQ:TTAN) reported better-than-expected first-quarter revenue on Thursday, but shares plunged 11% as investors focused on the company’s continued net loss from operations.
The software platform provider for the trades industry posted revenue of $215.69 million for the quarter ended April 30, 2025, marking a 27% increase YoY. However, the company reported a GAAP loss from operations of $49.5 million, albeit an improvement from the $53.4 million loss in the same quarter last year.
ServiceTitan’s adjusted income from operations came in at $16.2 million, up from $3.3 million in the prior-year period. The company’s gross transaction volume (GTV) grew 22% YoY to $17.7 billion.
"The ROI we deliver to our customers continues to be our greatest advantage," said Vahe Kuzoyan, Co-Founder and President. "We’re building a series of stacking S-curves to put ourselves in a position to deliver transformative customer outcomes."
Looking ahead, ServiceTitan provided guidance for the second quarter, projecting revenue between $228 million and $230 million, above the consensus estimate of $226.7 million. For the full fiscal year 2026, the company expects revenue in the range of $910 million to $920 million, also surpassing analyst expectations of $903.1 million.
Despite the positive revenue outlook, the market’s negative reaction suggests investors remain concerned about the company’s path to profitability. ServiceTitan maintained its net dollar retention rate of over 110%, indicating strong customer loyalty.
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