Telstra fined $12 mln by Australia competition watchdog over internet speed claims

Published 03/10/2025, 04:14
© Reuters

Investing.com-- Telstra Group Ltd (ASX:TLS) was ordered to pay a A$18 million ($12 million) penalty over a case brought by Australia’s competition watchdog for allegedly lowering customer internet speeds without informing them.

The Australian Competition and Consumer Commission said on Friday that a federal court ordered Telstra to pay the fine, after the company in late-2020 migrated some 9,000 customers on its Belong brand to a lower upload speed without informing them. 

In addition to the penalty, Telstra will also have to pay remediation to customers totalling more than A$2.3 million, the ACCC said. 

Telstra shares fell 0.8% on Friday, lagging a 0.3% increase in the ASX 200

 

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