Earnings call transcript: eWork Group Q2 2025 sees margin improvement amid sales decline

eWork Group AB reported its financial results for the second quarter of 2025, revealing a decline in sales but an improvement in gross margin. Despite challenging market conditions in Sweden and Norway, the company maintained steady hourly rates and focused on profitability and margin enhancement. According to InvestingPro analysis, the stock appears undervalued based on its Fair Value metrics, with a notable dividend yield of 6.76%. The stock experienced a 3.86% increase, closing at SEK 107.6, up from the previous close of SEK 103.6.

Key Takeaways

• Sales decreased by 13% from the previous quarter, attributed to the planned phase-out of non-profitable contracts.
• Gross margin improved to 4.1%, up from 3.8% the previous year.
• Order intake dropped to SEK 4.1 billion from SEK 4.9 billion last year.
• The company launched a new digital platform to boost efficiency and scalability.

Company Performance

eWork Group’s performance in Q2 2025 was marked by a strategic shift towards profitability and margin improvement, despite a decline in net sales. The company phased out non-profitable contracts and faced fewer consultants on assignment, impacting sales figures. However, the focus on maintaining steady hourly rates and enhancing gross margin reflects a strategic emphasis on long-term growth.

Financial Highlights

• Revenue: SEK 3.6 billion, a 13% decrease from the previous quarter.
• Gross Margin: 4.1%, an increase from 3.8% last year.
• EBIT: SEK 45 million, down from SEK 52 million last year.
• Order Intake: SEK 4.1 billion, a decrease from SEK 4.9 billion last year.

Outlook & Guidance

Looking ahead, eWork Group anticipates market normalization while continuing to focus on profitability and margin improvement. The company is optimistic about leveraging its new digital platform to enhance efficiency and scalability. However, the challenging market conditions may make it difficult to achieve a 30% EPS growth target.

Executive Commentary

"We do not unfortunately see any clear signs of recovery in the market," said Johanna, CFO, highlighting the ongoing market challenges. CEO Karnes Greal noted, "We see an increasing demand for nearshoring... consultants and talent who work from low-cost countries," indicating a strategic focus on cost optimization and remote work.

Risks and Challenges

• Continued market challenges in Sweden and Norway could impact future growth.
• Increased competition in consultant placement may pressure margins.
• The automotive sector’s mixed performance could affect demand for services.
• Implementation challenges of the new digital platform may delay efficiency gains.
• Meeting the 30% EPS growth target remains difficult in the current environment.

Q&A

During the earnings call, analysts inquired about the automotive sector’s performance and the company’s strategy to handle increased competition in consultant placement. Executives emphasized the importance of steady hourly rates and the growing interest in nearshoring and remote work as key strategic focuses.

Full transcript - eWork Group AB (EWRK) Q2 2025:

Karnes Greal, CEO, eWork Group: Good afternoon, everyone, and a warm welcome to the presentation of eWork Group’s results for the second quarter. I’m here today, Karnes Greal, CEO of eWork Group together with Johanna, our CFO for Eborg Group. And in just a moment, we will begin to go through the highlights and insights from the second quarter. And like always, the presentation will be recorded. And afterwards, we will open up for floor questions.

So to begin with, a short recap. Eber Group is a leading European partner in Talent and Workforce Solutions, primarily within IT and engineering. This year, we proudly celebrate twenty five years as an independent talent provider. EWork supports around 500 clients with talent to drive growth, transformation and large scale projects across both public and private sectors, including automotive, banking, telecom and life science as an example. We continuously adapt to shifting client needs by utilizing our comprehensive service portfolio and by applying our global operating model.

Through our vast global talent network, we have access to more than 250,000 consultants and 30,000 partner companies. In total, we have around 11,000 consultants on assignment, onshore, nearshore and offshore across more than 50 countries. EWork is present with own operations at 12 different sites in seven European countries, and we recently opened a new office in Lulio in Northern Sweden, where large industrial investments are creating a growing demand for talent. Whether it’s individual talent, teams or advisory, we focus on the business needs and the impact, powered by people and driven by impact. As said, we offer a comprehensive portfolio of talent solutions.

It’s centered around workforce management from strategic planning and talent acquisition to ongoing optimization. And this makes us a full service trusted partner. At the core is our Finance Select offering, supported by modular services that can be tailored like LEGO pieces to meet each client’s specific needs and demands, ensuring efficiency, quality and security in everything we do. We also provide add on services for both consultants and clients, such as e work services, PayExpress, permanent recruitment, background checks and nearshoring. In 2025, we are sharpening our focus on talent advisory, and we are expanding our nearshoring capabilities to support our clients’ cost optimization efforts.

Now looking into the second quarter. This was a quarter shaped by global headwinds that impacted our markets, our clients and also the labor market at large. This includes slow growth, high inflation and tighter budgets. Geopolitical tensions and conflicts added further uncertainty, while rising trade barriers disrupted supply chains and particularly in Europe. EWork, like many others in our industry, continued to experience market restraints during the second quarter, particularly in the Nordic region and most notably in Sweden and Norway.

In these markets, some client segments reduced the number of consultants on assignment and in some cases also implemented consultant freezes. We are still also experiencing the impact of phasing out of unprofitable client contracts. And altogether, these factors contributed to lower volumes for eWork in the second quarter compared to the same period last year. Worth mentioning is that this quarter also had two less working days compared to previous year, which has a large impact on our numbers. Our gross margin continues to improve through strong focus on increased value creation, and it amounted to 4.1% compared to 3.8% last year in the second quarter.

During the quarter, we continued to experience a development of our clients’ purchasing behaviors, where we could clearly see an increasing demand for more flexibility in workforce management. We also experienced an increase in so called statement of work requests. This is a more complex delivery model and it comes with higher margins. During this year’s first quarter, we launched a new internal digital platform, as previously announced. And in Q2, we have now almost implemented the first part.

The platform improves the efficiency and quality of data in our operations, and it provides a modern technological hub for our continued development in AI and towards future scalability. Our active sales efforts have led us to several new frame agreements with new clients as well as increased and renewed confidence with existing clients. And by being close to our clients’ business and needs, we are moving towards stronger position for eWork as a talent solutions partner. We see good opportunities for further strengthening our operating margin as well as market conditions. And once they normalize and business volumes increase, we will see a good development for eWork.

This quarter, we are happy to announce multiple wins, re wins and new business agreements with clients, among them two Norwegian clients and one Danish. First out, Norsk Tipping. And this is an agreement where eWork will ensure that NOSK Tipping has access to highly skilled consultants across critical areas of expertise. And through our collaboration, eWork will support NOSK Tipping’s ongoing efforts to deliver attractive and responsible gaming services under strict public control, in line with its social mission. Second one, Melio Directorate at Nordea.

We also signed a new framework agreement for the Norwegian Melio Drekturat to provide IT consulting services. And under this agreement, Ewok will be responsible for sourcing and delivering a broad range of IT competencies, in line with the agency’s growing digital ambitions. And finally, Danske Spill. This is a new framework agreement that we won in Denmark. And through this agreement, we will support Danske Spill’s strategic workforce planning by ensuring access to the right competence at the right time.

This is a managed service provider solution that includes full service support for recruitment and management of contingent talent. The platform that is used to support the delivery adds further value by streamlining the entire process from talent request and on boarding to time reporting and off boarding. This gives Danske Spiel full visibility and control over its talent pipeline. So three new framework agreements that we are really, really proud and happy to deliver on. So let us deep dive into our industry segments and the development of them in the second quarter.

E Book saw a good development in the second quarter in banking, finance and insurance as well as tech. We also saw some positive indications from the telecom industry compared to previous year. Public sector remained restrained and the segment continued to decline this quarter compared to last year. Finally, looking into the automotive industry, where we have all seen and experienced uncertainties due to the development in tariffs and geopolitics. EWork is well prepared for these market fluctuations, thanks to our broad base of clients within this segment.

And this diversification provides a certain stability and helps us mitigate uncertainties effectively. Switching over to our markets. We saw in Denmark a positive development during the quarter, largely due to diversified client portfolio. Larger volumes, a higher hit rate and lower costs impacted our results. Efficiency programs at customers and some contract terminations contributed to lower order intake in the quarter.

Net sales increased, however, slightly while earnings improved, mainly due to a number of more profitable customers in Life Science and Banking and Finance. A focus on efficiency and price discipline were other contributing factors to the improved performance in Denmark. In Finland, we see a positive trend in prolongation and extension of agreements within consulting, bank and finance, and manufacturing also impacted the order intake positively. In Sweden, order intake decreased during the second quarter compared to the same period last year. The uncertainty regarding tariffs, challenges in supply chains and continued cost focus affected this development.

On a more positive side, new orders in the retail, energy and tech sectors were generally unchanged compared to the second quarter last year. There were also examples of customers in the automotive and manufacturing industries as well as banking and finance showing good and positive developments. As said in Sweden, we also opened up a new office in Lulio during the quarter. Strengthening our position in the northern parts of Sweden is an important step for us as the industrial investments there are creating a growing demand for talent and skills. In Norway, we signed several new agreements of significant sites during the quarter.

Government agencies that phased out consultants in 2024 and 2025 or changed the way they cooperate and source from external parties are the main reasons for the decline in volumes. Finally, we are establishing new operations in Belgium and have hired a local sales representative who will be leading our business development activities from August and onwards. We see good opportunities for growth of new clients, but also at existing clients, and we leverage our global operating model to support our expansion and further scaling. Johanna, over to financials.

Johanna, CFO, eWork Group: Yes. Thank you, Karin. And then starting with looking at the financial overview of the second quarter. We start at the top of the P and L. For Q2, we reported a net sales of SEK 3,600,000,000.0, and that is 13% lower than last quarter where we reported a net sales of SEK 4,200,000,000.0.

And of this 13%, approximately five percentage point is related to the planned phase out of non profitable client contracts and approximately two percentage point is related to the one less workday or so called calendar effects in Q2. This is the last quarter that we expect to see the effect of the phase out that we have reported of before. And but the main explanation for the drop is although related to lower number of consultants on assignment, which is an effect of the slower market that we have reported of in the last couple of quarters. We do not unfortunately see any clear signs of recovery in the market. Sweden and Norway is in particular struggling, as mentioned by Karin.

Also mentioned by Karin, we are continuing to be proactive in sales and we are winning new frame agreements also in this market setting, which is really important. If we continue down in the P and L, our gross margin continues to be strong, 4.1 versus last year where we had a margin of 3.8%. This is driven mainly by our add on services that has had a good development and we see more potential in this area. We can see a high demand for security services and we expect that to continue. We also have a positive trend in margins in new deals and we have also reported that in previous quarters and we see it continuing.

But the effect of this will take time, as we also mentioned before. We continue to have a steady focus on our long term strategic goals to increase our profitability by higher business margins and scalability. EBIT during the second quarter was SEK45 million versus last year of SEK52 EBIT is negatively impacted by the lower revenue, that is the main explanation. We have looked into cost reductions, for instance travel and recruitment fees short term, but we are also looking into potential savings mid and long term in parallel. We have also the long term strategic initiatives running that aim to increase efficiency and scalability with, for instance, AI.

The financial net was positively impacted by currency effects. As we have reported last quarter, eWORK has ongoing activities that aim to reduce the currency exposure in the business. What is positive is that the Polish business that has been financed by the group has improved their working capital and also reduced their dependency on financing from the group. We have also mentioned before that the EPS growth target of 30% that we have will be challenging given the current market setting. Looking at the order intake.

The order intake for the second quarter was SEK 4,100,000,000.0, which is lower than last year SEK 4,900,000,000.0. And it was impacted by a decrease in all markets, part from Denmark and Finland where we can see a positive trend. This although is not enough to mitigate the drop. We have seen consultancy freezes at some of our larger clients as mentioned before by Karin. And we do see that the automotive industry is a bit more challenging.

And we have exposure in the automotive industry and expect some negative impact from this during the year. And what is positive is that we see this steady trend in better margins in the new agreements that we signed. Looking at net sales, just like in previous quarter, phase out is impacting the top line negatively. This is, as mentioned, the last quarter we will see this effect. So from Q3, we expect a like for like analysis in this area.

Our focus remains on profitable growth, meaning that we will not sign frame agreements that does not meet our profitability requirements going forward. In this area, also Sweden and Norway is the main explanation for the drop. The markets remain challenging. And what’s good is that we have a business that can easily be ramped up in case we see a market recovery. What’s also positive is that we do not see a significant drop in hourly rates.

They remain steady. Looking at the EBIT, of course, is negatively impacted from the lower volumes and one less workday. That is the main explanation for the decrease in EBIT. We have somewhat higher cost that is relating to IT given the go live of the internal platform that we implemented in the first quarter. We have done some significant cost reductions in the past in eWork, but we are looking into actions on short and mid long term that can give effect and adapt to the current market settings.

Have also our KPI that we have reported in the previous quarters. EWork has a different business model and we cannot fully use some of the traditional KPIs that are used in consultancy businesses. And we will continue to report our gross profit development over time as this is a part of our strategy. In this presentation, you can see the trend in our gross profit development per quarter. In the second quarter, we had a gross profit over EBIT that was 30% versus last year SEK33 million.

And the effects on the focus on profitability will be gradually seen in our P and L, and this transition will take time as mentioned before. I will hand over back to Karin Thank you, Jan. To sum

Karnes Greal, CEO, eWork Group: to do a summary. Well, as said, we do see a mixed momentum in our different markets and geographies with strong growth in Denmark and Poland, but continued restrained markets in Sweden and Norway. At the same time, we continue to generate more profitable growth, and we are seeing a positive trend in our gross margin as a result. We see at the same time, in order to further increase profitability and need to get the higher volumes and a broader client base. We also see a growing demand for flexible workforce management, which plays to our strengths.

Internally, the implementation of our new digital platform is nearly done. It’s a key step in improving our efficiency. And looking ahead, this platform will also enable further scalability and the adoption of AI solutions. In short, eWork continues to execute on our long term strategy and we are working towards our long term goals. Now we will be opening up the floor for questions from the viewers.

And we will, as usual, start with the phone questions.

Moderator: The next question comes from Simon Granath from ABG.

Simon Granath, Analyst, ABG: So I had initially question where I was wondering if you could dive a little bit deeper into recent customer interactions around the different end markets. It sounds like automotive is the main negative delta here or is it more broad based than that? And also, are there any other segments than telecom that seems to be improving?

Karnes Greal, CEO, eWork Group: Thank you, Simon, and good, of course, and very relevant questions. Yes, as said, the automotive sector is, of course, impacted by global uncertainties, but also by strategies and technology transformations, not the electrification that is taking place. So there are several different drivers and aspects to the development of the automotive segment. So it’s not a consistent picture over the range of clients that we have in automotive. We have automotive clients who are fully focused and driving development without any signs of a freeze.

And on the other hand, as said, we do have clients that are freezing the use of consultants or the further intake of new consultants. So it’s mixed picture even within automotive. That’s why it’s so important to be very close to each individual client and understand their specific needs. Outside of automotive, as said, we saw a positive development, continued so in banking as an example, also in life science. And we saw some positive signs also in telecom.

Tech continues to be challenging for us because it’s challenging for our clients in the tech segments. And this is mainly about consulting companies operating in tech. So truly a mixed picture where, again, we need to be really, really close to the individual needs of each client.

Simon Granath, Analyst, ABG: Thank you for a very colorful answer. It helps. And on pricing in light of the current weak market, I must say, you are open to the fact that you are focusing on better margins in new contracts. But in terms of competition, however, are you seeing any competitors becoming more aggressive currently?

Karnes Greal, CEO, eWork Group: Yes, definitely. With clients where we are one of many providing consultants, we definitely see that there is more fierce competition, more players sort of fighting to find the best consultants to match the clients’ needs. So yes, definitely so. We, however, do not see an impact from that on our hourly rates. So our hourly rates continue to be steady or even increasing.

And that is mainly related to the fact that we have during recent time, we have relatively many consultants on assignment that are in the senior range, meaning senior levels and experts that are not exposed to these kind of competition activities that means an impact on the hourly rates. So we do not see that, but we definitely see and experience the more fierce competition. On the other hand, with the framework agreements and clients where we are delivering a managed solution, where we act as an MSP, as it is called. It’s a different situation. There, we are sort of on top and managing the sourcing and the spend on behalf of the client.

And though we do not experience the same sort of fierce competition, it’s a different sort of way of working for us there. So again, different client needs, but also different settings and agreements call for different types of activities also on our end.

Simon Granath, Analyst, ABG: Thank you. Certainly supportive to have that many senior consultants now versus historically, Indeed. Of then I’d like to move on, on costs. How do you see them progressing going forward? You did make some comments around it, and they have been at a low level for some time now.

But as you point out, you are taking further measures today. So if demand trends do not pick up in, say, Q4 or into 2026, would you then potentially do more measures?

Johanna, CFO, eWork Group: Yes, of course. And that it would be the natural thing to do. We are right now looking into short term initiatives to reduce costs further. We have done a lot on the cost side. And this is, as I mentioned last quarter, the baseline basically for us.

We don’t expect an increase in cost and we should remain in these levels. But if the market does not pick up, of course, we will need to look into more cost reductions.

Karnes Greal, CEO, eWork Group: And to build on that, as we said, we have been working during the last year and this year to get our new digital platform implemented. And with this new platform and the opportunity for us to adapt and adopt more AI usage, we will also see a good opportunity to increase efficiency that ensures that any steps and measures that we take on the cost side are being brought into the business on a long term basis, so that we are not just looking at short term activities on the cost side, but ideally activities that will also bring positive effects in the long term. Yes.

Simon Granath, Analyst, ABG: Very interesting. Looking forward to read more about that. And as a final question for me, I’m curious to hear about what trends you’re seeing when it comes to nearshoring. We hear about some companies increasingly looking for employees to be at the offices. But at the same time, there is also strong demand from employees to work remotely.

So what are you currently seeing in your market areas now a couple of years after the pandemic?

Karnes Greal, CEO, eWork Group: Yes. So, also interesting question indeed. And a lot can be said about that. But we see an increasing demand for nearshoring. And by that we mean consultants and talent who work from low cost countries, where clients get access to qualified and skilled experts at lower hourly rates.

So we see an increasing demand for that and that is partly the reason why we continue to grow in Poland and Slovakia. But we also see again an increasing interest for offshoring, as we mentioned, in order to reduce and decrease cost. So that’s one important trend. The other one about remote versus in office work, we clearly see that more companies and organizations want to have their employees back in offices, and that also goes for consultants. So that’s a trend in that direction.

But having said that, of course, there is an opportunity for many of our consultants to work on a remote basis,

Simon Granath, Analyst, ABG: at

Karnes Greal, CEO, eWork Group: least on part time. And we see that, that continues to be very attractive among consultants, the opportunity for them to spend and work some time remotely.

Simon Granath, Analyst, ABG: Very good. Thanks for letting me on, and I wish you all a very nice summer. Thank you.

Karnes Greal, CEO, eWork Group: Thank Likewise, Jaime. You.

Moderator: Are no more questions at this time. So I hand the conference back to the speakers for any closing comments.

Johanna, CFO, eWork Group: Perfect. I think we got some questions that we’ve gotten beforehand. We can do perhaps one or two of these as well. What would you say the challenges has been with the implementation of the IT platform? And what is the expected effect of this?

Karnes Greal, CEO, eWork Group: It’s quite a big and comprehensive activity that we are doing. We have established a new data model, a new enterprise architecture and on top of that, a new system, including platform includes a number of different systems, and they are all fully integrated in order for us to be able to make use of AI and also continue to develop our client portals and supplier portals that we use in interacting with clients and consultants and partners. So it’s an important activity, an important step towards a future where we clearly see that AI and automation will play a bigger role. So from that point of view, it’s very important and it will bring benefits to clients, partners, professionals and ourselves. But of course, this is a big thing.

It’s a big operation and it impacts basically all parts of what we do. And in implementing such a big system and new platform, of course, are challenges. We’ve seen some of them during the first and second quarter this year, and they have partly to do with data quality. Data quality needs to be at a certain level for an automated integrated digital landscape to be able to function. And here we have encountered some challenges.

And they have unfortunately led to that in some cases consultants had challenges in time reporting And that develops unfortunately further into billing and payments. That is now being sorted. And we are working hard now during the summer, as you also know, Johanna, to be able to resolve any remaining issues and tickets that we are working on.

Johanna, CFO, eWork Group: Good. Thank you. I think we can do one more question. Do you see any signs of improvement in the market overall?

Karnes Greal, CEO, eWork Group: As said, we do see here and there some new trends that are interesting to follow. We have seen during some time now a good development in Life Science. But during the last quarter for us also a better development in telecom as an example. So that’s an interesting trend to follow as well as, of course, retail, which for us was one of the first segments to decrease and start declining back in 2023. So some signs here and there.

But on the other hand, we have global uncertainties, as we mentioned, impacting other clients. So it’s not a consistent picture. And that’s something that we will continue and see probably.

Johanna, CFO, eWork Group: Good. Thank you. I think we will sum it up there.

Karnes Greal, CEO, eWork Group: Sum it up there. Thank you. Thank you, Johanna. Thank you all of you for listening. And if you have any follow-up questions, we are of course always happy to help you with them.

So don’t hesitate to reach out to any of us. And I think it’s now time to wish everybody a nice and hopefully relaxing summer and see you soon again. Bye bye. Bye.

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