Earnings call transcript: Navient Q2 2025 misses earnings expectations

Navient has raised its full-year loan origination guidance from $1.8 billion to $2.2 billion. The company expects continued growth in loan originations and is exploring capital-light strategies in the graduate loan market. Full-year EPS guidance remains at $0.95 to $1.05, with a target for low to mid-teens return on equity. With a market capitalization of $1.36 billion and a current ratio of 9.88, InvestingPro data shows the company maintains strong liquidity, with liquid assets exceeding short-term obligations. Discover comprehensive analysis and more exclusive insights with InvestingPro’s detailed research report, part of their coverage of over 1,400 US stocks. With a market capitalization of $1.36 billion and a current ratio of 9.88, InvestingPro data shows the company maintains strong liquidity, with liquid assets exceeding short-term obligations. Discover comprehensive analysis and more exclusive insights with InvestingPro’s detailed research report, part of their coverage of over 1,400 US stocks.

Key Takeaways

• Navient’s EPS and revenue missed analyst expectations for Q2 2025.
• The stock fell 1.38% in pre-market trading following the earnings release.
• Loan originations have doubled, with a significant focus on the graduate student loan market.
• The company raised its full-year loan origination guidance from $1.8 billion to $2.2 billion.
• Navient is preparing for potential market expansion due to changes in federal loan programs.

Company Performance

Navient’s performance in Q2 2025 was marked by a significant increase in loan originations, which doubled from the previous year, exceeding $1 billion in the first half of 2025. Despite the earnings miss, the company showed strength in its consumer lending segment, with a net interest margin of 232 basis points. Navient continues to focus on the graduate student loan market, anticipating growth opportunities as federal loan programs change.

Financial Highlights

• Revenue: $164 million, slightly below forecast
• Earnings per share: $0.20, missing forecast by $0.09
• Loan originations: Over $1 billion in H1 2025
• Net Interest Margin: 70 basis points for Federal Education Loan segment

Earnings vs. Forecast

Navient’s Q2 2025 earnings fell short of expectations, with an EPS of $0.20 compared to the forecasted $0.29, resulting in a negative surprise of 31.03%. Revenue also slightly missed expectations, coming in at $164 million against a forecast of $164.51 million.

Market Reaction

Navient has raised its full-year loan origination guidance from $1.8 billion to $2.2 billion. The company expects continued growth in loan originations and is exploring capital-light strategies in the graduate loan market. Full-year EPS guidance remains at $0.95 to $1.05, with a target for low to mid-teens return on equity. With a market capitalization of $1.36 billion and a current ratio of 9.88, InvestingPro data shows the company maintains strong liquidity, with liquid assets exceeding short-term obligations. Discover comprehensive analysis and more exclusive insights with InvestingPro’s detailed research report, part of their coverage of over 1,400 US stocks.

Outlook & Guidance

Navient has raised its full-year loan origination guidance from $1.8 billion to $2.2 billion. The company expects continued growth in loan originations and is exploring capital-light strategies in the graduate loan market. Full-year EPS guidance remains at $0.95 to $1.05, with a target for low to mid-teens return on equity.

Executive Commentary

CEO David Yohan highlighted the opportunity presented by the potential elimination of the Grad PLUS loan program, stating, "Grad PLUS elimination is a substantial and significant expansion of opportunities." CFO Joe Fisher noted the positive outlook for loan originations, describing it as "a good problem to have."

Risks and Challenges

• Changes in federal loan programs could disrupt the market.
• Macroeconomic factors may affect borrower behavior and loan repayments.
• Competition in the graduate student lending market remains strong.
• Execution of cost reduction strategies is critical to maintaining profitability.

Q&A

During the earnings call, analysts inquired about the potential market expansion from the elimination of the Grad PLUS program and the impact of macroeconomic changes on provision expenses. Executives addressed the company’s strategies to manage anticipated loan volume growth and borrower behavior post-pandemic.

Full transcript - Navient Corp (NAVI) Q2 2025:

Conference Operator: Good day and thank you for standing by. Welcome to the Navient Second Quarter twenty twenty five Earnings Conference Call. At this time, participants are in a listen only mode. After the speakers’ presentation, there will be a question and answer session. To ask a question during the session, you will need to press 11 on your telephone.

You will then hear an automated message advising your hand is raised. To withdraw your question, please press 11 again. Please be advised that today’s conference is being recorded. I would now like to hand the conference over to your speaker today, Jen Eregeth, Head of Investor Relations. Please go ahead.

Jen Eregeth, Head of Investor Relations, Navient: Hello. Good morning, welcome to Navient’s earnings call for the 2025. With me today are David Yohan, Navient’s CEO and Joe Fisher, Navient’s CFO. After their prepared remarks, we will open up the call for questions. Today’s discussion is accompanied by a presentation, which you can find on navient.com/investors.

Before we begin, keep in mind our discussion will contain predictions, expectations, forward looking statements and other information about our business that is based on management’s current expectations as of the date of this presentation. Actual results in the future may be materially different from those discussed here. This could be due to a variety of factors. Listeners should refer to the discussion of those factors on the company’s Form 10 ks and other filings with the SEC. During this conference call, we will refer to non GAAP financial measures, including core earnings, adjusted tangible equity ratio, and various other non GAAP financial measures that are derived from core earnings.

Our GAAP results, description of our non GAAP financial measures, and a reconciliation of core earnings to GAAP results can be found in Navient’s second quarter twenty twenty five earnings release, which is posted on our website. Thank you. And I now will turn the call over to Dave.

David Yohan, CEO, Navient: Thanks, Jen. Good morning, everyone. Thank you for joining the call and for your interest in Navient. This morning, we reported results that demonstrate our ability to generate high quality loan growth, efficiently finance our lending activities, and deliver on our commitment to improve our operating efficiency. Also during the quarter, revision expenses are elevated due to several factors.

Joe will take you through these results in a few minutes. Before I turn it over to him, let me touch on a few highlights in the quarter. First, we delivered another strong quarter of loan origination growth. We originated $443,000,000 in refinance loans this quarter. This is twice the volume from the same period last year.

As a result, our total refi originations for the first half of the year have more than doubled, even while benchmark rates were generally comparable to the year ago period. These strong originations underscore our ability to attract high quality and high average balances. Second, I’d like to comment on recent legislation passed into law earlier this month. This legislation introduced changes to federal student loan programs, which will take effect over time, and we believe will expand our opportunities with our targeted customer segment across our product set.

Joe Fisher, CFO, Navient: The change that has received most of

David Yohan, CEO, Navient: the headlines is the way the government will lend to graduate students. The bill will eliminate the Grad PLUS loan program at the June next year. Grad PLUS originations were roughly $14,000,000,000 The private in school graduate market in which we participate was roughly 10% of the Grad PLUS originations. The elimination of Grad PLUS is one important change in the federal loan ecosystem that increases our future opportunities in a customer segment we know well. The bill also changes borrowing limits across federal loan programs.

Although there are several moving parts, it is clear that demand for private in school graduate loans will increase significantly over time. We’ve been leaning into graduate segments with high quality borrowers and higher average loan balances across our in school and refi products. In fact, for our in school product, graduate students represented 48% of our 2024 volume and 56 of our year to date volume. In refi, 41% of our 2024 volume and 57% of our year to date volume were made to graduate students. There are a number of other changes to the federal loan system.

Some changes are a result of the bill and others are due to modifications to the federal loan portfolio, including the resumption of loan payments post pandemic and changes to loan forgiveness programs. These changes could significantly benefit Navient given our portfolio and product set. For example, the bill simplifies federal student loan repayment plans. We expect the repayment plan changes will reduce FFELP consolidation activity. Lower FFELP prepayments increase life alone net income and cash flows.

The lifetime net income and cash flow increases are accompanied by increases in provision, but some loans that would have prepaid will default. You can see these impacts in our results this quarter. We expect the low level of consolidations to persist over the medium term. The changes might also increase the attractiveness of our private refinance product to federal loan borrowers. For example, federal borrowers enrolled in the SAVE plan will begin to accrue and pay interest on their loans beginning August 1.

We believe this upcoming change is approximate cause of an increase in top of the funnel traffic for our refi product over the last few weeks. We’re working to convert this traffic into high quality loans. It’s too soon to know whether this increased interest is temporary or part of a larger and longer trend. Third, I want to highlight our recent ABS issuance. I typically do not call out capital market transactions on earnings calls, but the financing transaction completed in the second quarter is worth spending some time on from an equity and cost of capital perspective.

In June, we issued our inaugural in school ABS deal. This securitization was backed by a representative mix of earnest in store originations. We believe this transaction was also the first student loan ABS with a significant graduate component, representing 45% of the pool balance. Investors responded with enthusiasm to this offering, which was nearly six times oversubscribed. More significantly, through the issuance and related private financings, we raised total gross cash proceeds of roughly 98% of loan principal while retaining, as we typically have done, a substantial economic interest in the pool.

This highly capital efficient financing structure compares quite favorably to our historical student loan ABS financing transactions. We believe the success of this transaction was driven in large part by the high quality of our loans and the substantial proportion of graduate loans. Thus, we are very well positioned to benefit from increased market opportunities in refi and in school products with the graduate school customer segment. We have a differentiated value proposition through the strength of our Ernest brand, tailored products, payment flexibility, operating leverage, and positive customer experiences. We also have the operational and financial capacity to support higher volumes.

Fourth, let me shift to our expense base. This quarter, we achieved two more significant milestones in our strategic initiatives to reduce operating expenses. We completed the transition service agreements that followed last year’s outsourcing of servicing and the sale of our healthcare business. These were completed on schedule, leading to the wind down of associated activities and planned expense reductions. We continue to provide TSA support related to the Q1 sale of our government services business.

Last quarter, we indicated that the completion of that agreement and the related wind down activities would occur during the first half of next year. We now expect to complete the TSA earlier than planned, allowing us to accelerate the remaining wind down and expense reductions. These milestones are among the final steps in our phase one transformation. While we are not across the goal line yet in simplifying and streamlining Navient, I’m proud of the incredible work our teams across the organization have done to achieve the savings we are realizing. Their determination to complete the job gives me confidence that we will meet the ambitious $400,000,000 expense reduction targets we established eighteen months ago.

Fifth, changes in the external environment are reflected in our results for the quarter. We continue to experience low levels of FFELP consolidation activity, which enhance interest margins and increase lifetime cash flows. These low levels of prepayments are primarily driven to changes in the federal loan forgiveness programs pursued under the prior administration. The provision expense for the quarter reflects a higher level of refi originations, as well as a weakening in both the macroeconomic scenarios we use to estimate life of loan defaults, as well as this quarter’s trends in delinquency rates. The quarter end delinquency metrics reflect in part the impact of borrowers exiting forbearance programs we offer borrowers impacted by natural disasters.

It also reflects in part changes in federal loan repayment and student loan repayment behavior in general. The macroeconomic outlook and delinquency trends contributed roughly equally to the provision expense on previously originated private and self loans. During the quarter, we purchased $24,000,000 of shares under existing authority. We will continue to balance the opportunity to purchase future value at a discount to book value with opportunities to invest in growth. Finally, we are making good progress developing phase two of our transformation.

We continue to analyze opportunities to grow more rapidly and to identify additional significant expense reductions. As we indicated in January, we plan to provide an update by the end of the year. Joe will share our revised full year outlook shortly. It reflects an increase in our first half and expected loan originations and the upfront costs associated with them, low levels of FFELP prepayments and the provision expense associated with them, and the elevated provision expense we recorded in the first half of the year. It also reflects our disciplined operating expense.

In summary, our operating results reflect our ability to drive meaningful loan growth, generate strong revenue and cash flows from our legacy assets, our capacity to efficiently finance our loans, significantly reduce operating expenses and invest in future growth, all while continuing to return capital to shareholders. I want to acknowledge and thank our colleagues in the organization who delivered these strong results. With that, let me turn it over to Joe.

Joe Fisher, CFO, Navient: Thank you, Dave, and everyone on today’s call for your interest in Navient. In the second quarter, we reported core earnings per share of $0.20 Adjusting for regulatory and restructuring expenses, we earned $0.21 on a core basis. In the quarter, we demonstrated strong loan origination growth, experienced continued low prepayment speeds on our portfolio and reduced our operating expenses in line with our long term efficiency initiatives. Provision expense in the quarter reflects a less benign macroeconomic outlook and this quarter’s trends in delinquency rates. I’ll provide further detail on our results by segment beginning with the Federal Education Loan segment on Slide six.

The net interest margin for Q2 was 70 basis points, nine basis points higher than the first quarter. This exceeded the high end of our guided range of 45 to 60 basis points. We now expect our full year NIM to range between fifty five and sixty five basis points. The increase in the quarter was driven by a stable rate environment and historically low prepayment activity. Prepayments were $228,000,000 in the quarter compared to $2,500,000,000 a year ago.

Compared to the prior year, our greater than ninety day delinquency rates increased to 10.1%. The charge off rate remained flat at 14 basis points and forbearance rates decreased to 12.8%. The provision expense for the quarter for the FFELP portfolio is largely driven by the increase in delinquencies and the expected extension of the portfolio as the prepayments remain at historically low levels. Now let’s turn to our consumer lending segment on Slide seven. Total loan originations in the first half of the year doubled to just over $1,000,000,000 compared to a year ago.

This is a strong start to the year driven by the substantial growth in refi originations. These trends including additional tailwinds we are seeing early in the quarter give us confidence in revising our full year origination forecast from $1,800,000,000 to $2,200,000,000 As Dave highlighted, we are well positioned for expanded future opportunities in the private education loan market. Net interest margin in this segment was two thirty two basis points in the quarter compared to two seventy six basis points in the first quarter. The pressure on net interest income this quarter was largely related to $112,000,000 of loans that entered ninety one plus days delinquency in the quarter that were previously in a disaster forbearance status. For these loans in the first ninety days of delinquency, we record an accrued interest receivable as we recognize net interest income.

If these loans become ninety one days delinquent, the accrued interest receivable is reduced in its entirety by an accrued interest reserve, which reduces net interest income. The establishment of this reserve related to loans becoming ninety one days delinquent created an additional drag of 32 basis points compared to the first quarter. We expect the NIM for the full year to range between two fifty five and two sixty five basis points. Late stage or ninety one plus day delinquency rates increased from two point six percent in the first quarter to 3% driven in part by disaster forbearance volumes. At the end of the second quarter, earlier stage delinquency rates for thirty one to sixty days and sixty one to ninety days are lower than they were at the end of the first quarter, also driven in part by the migration of disaster forbearance volumes to later stage buckets.

Delinquency rates, even accounting for disaster forbearance volumes remain higher than expected. Our allowance for loan loss, excluding expected future recoveries on previously charged off loans for our entire education loan portfolio is $7.00 2,000,000, which is highlighted on slide eight. The $8,000,000 provision for FFELC loans and the $29,000,000 provision for private education loans are driven by a variety of factors, including new originations, macroeconomic outlook changes, changes in student loan borrower behavior, higher than expected delinquency rates and the extension of the FFELP portfolio. Slide nine shows the results from our Business Processing segment. In February, we completed the sale of the government services business.

Under the terms of the sale, we agreed to provide transition services to the BPS businesses for a period of time. In the quarter, we completed all transition services for our healthcare business. The expenses and revenues from all of our transition services agreements or TSAs are reported in the other segment. Compared to a year ago, our total core earnings expenses for the quarter declined by $82,000,000 to $100,000,000 The changes can be seen in greater detail on Slide 10. The substantial decrease was driven by our focused efforts to significantly reduce our expense base.

The sale of our business processing services business contributed $62,000,000 of the reduction, and we continue to focus efforts to greatly reduce corporate shared service expenses. We remain highly confident in our ability to meet our overall expense reduction targets. Let’s turn to our capital allocation and financing activity that is highlighted on Slide 11. The first half of the year has been the most active period since 2021 for our capital markets team. In the quarter, we issued $500,000,000 of unsecured debt near all time types to treasuries.

We also raised over $500,000,000 through the issuance of our first asset backed transaction that consisted entirely of our earnest branded in school loans. As Dave mentioned, the high advance rate we achieved from this financing demonstrated the high quality of the underlying loan and was significantly better than any previous in school loan transaction in our history. Both transactions were met with significant demand and demonstrate our expertise generating high credit quality assets as well as executing cost effective financing. In the quarter, we repurchased 1,900,000.0 shares for $24,000,000 as our shares remain significantly below tangible book value. Our balance sheet remains strong with an adjusted tangible equity ratio of 9.8% compared to 8.2% a year ago.

In total, we returned $40,000,000 to shareholders through share repurchases and dividends. Our current cash and capital positions provide ample capacity to distribute capital and invest in strong loan origination growth. Our results for the first half of the year have been characterized by faster loan origination growth, higher FELT NIM and better operating expense efficiency, offset by provisions related to higher than expected delinquency rates. Assuming the faster loan growth, higher FELT NIM and operating expense trends will continue into the second half of the year, along with moderately lower interest rates, we are revising our full year guidance by $0.15 to a range of $0.95 to 1.05 Our revised guidance incorporates the upfront provision and variable costs associated with the revised loan origination volume. This range estimate includes $0.24 of net expense on a full year basis that are not part of our continuing operations.

Before I turn it over to questions, I’d like to thank all of our NADM team members for their contributions to the quarter. Thank you for your time, and I will now open the call for any questions.

Conference Operator: Our first question comes from Bill Ryan with Seaport Research Partners. Your line is open.

Bill Ryan, Analyst, Seaport Research Partners: Thanks and good morning, David and Joe. First question obviously kind of relates to the reserve true up that you took in the quarter. Investors are kind of questioning, at this point do you think you have everything kind of encompassed in the reserve rate? What’s the possibility we might see some additional true ups in the future? And kind of correlate that if you can into the delinquency, because your felt delinquencies 30 plus actually improved a little bit quarter over quarter, the consumer looks, I believe it was flat quarter over quarter, so maybe you can talk about what you’re seeing in terms of inflows as well.

Joe Fisher, CFO, Navient: Thank you, Bill. You’re correct, we are seeing positive trends in our early stage delinquencies. You mentioned the FLT30 plus but both on the private side and the self side in the thirty to sixty days and the sixty to ninety days we

Ryan Schelley, Analyst, Bank of America: saw

Joe Fisher, CFO, Navient: improvements across the board there. So obviously a large piece of what we saw happening in both self ninety plus day delinquencies and the private ninety plus day delinquencies is a result of the disaster forbearance. Having said that, we did see elevated levels of delinquencies versus our own internal expectations and it’s something that we’ll continue to monitor, but at this point we feel appropriately provided from an allowance perspective.

David Yohan, CEO, Navient: So the only thing I would add is is there’s also a change this quarter in the macroeconomic outlook. You know, we get those scenarios as many firms do from a third party provider. Those are a little weaker than they were in the first quarter. That’s about half of the back book provision expense in the quarter. And so, obviously, that’s another variable in what the going forward provision expense is going be.

Bill Ryan, Analyst, Seaport Research Partners: Okay. And just as a follow-up question in terms of the EPS guidance, you sort of look at it, it kind of applies $0.05 0 to $0.60 in the second half of the year of the consensus. Right now, it’s about $0.52 The TSA costs are $0.24 for the full year. Now that’s down from $0.26 that you highlighted in Q1. But as I remember, Mohilla and Healthcare were slightly accretive to earnings.

Revenues offsetting is more than offsetting expenses slightly. So I believe the drag if you will in the TSAs is going to be a bit higher than 24 in the back half of the year and you know if you could maybe quantify that amount because I think investors would like to know what a potential exit earnings run rate might look like.

Joe Fisher, CFO, Navient: So I’ll try to answer that and if you have a follow-up to my answer, please feel free. In terms of the TSA expenses for this quarter, we had $13,000,000 related to the TSAs, of which that’s offset by $14,000,000 of revenues to your point. The healthcare services TSAs did end in the quarter as well as it was related to Moheila. So going forward, the way I think about that is just a little over half of that expenses and revenues is actually associated with the government services TSAs. So call it about 8 to 9,000,000 going forward and that’s offset by the revenue.

So we still anticipate that to occur through the back half of this year. Obviously, both parties are working to exit that TSA as efficiently as possible and it’s a benefit to both sides. But for modeling purposes, would assume to just keep that through the back half of the year. As it relates to the $0.24 versus the $0.26 last quarter, that’s because we have achieved some of those expense savings already into this quarter. And so as Dave mentioned, set out with ambitious operating expense reduction targets.

We have achieved some of that and that’s reflected in the update of the $0.24 But if you think about that going forward of what’s going to come out, ultimately, $0.24 will all be taken out.

Bill Ryan, Analyst, Seaport Research Partners: Okay. Thanks, Joe.

Conference Operator: Thank you. Our next question comes from Sanjay Sakhrani with KBW. Your line is open.

Sanjay Sakhrani, Analyst, KBW: Hey, good morning. I guess the first question is, can you talk about the Grad PLUS reform and sort of the specific opportunities that you guys see arising from that? What’s your first cut at it?

David Yohan, CEO, Navient: Yeah. Good morning, Sanjay. Let me try to synthesize and elaborate on some of the remarks that I made in my opening remarks. Grad PLUS elimination is a substantial and significant expansion of opportunities that we have with graduate students. There’s different perspectives about the timing, size, and the customer mix of that opportunity.

But it seems clear to us that the expansion is in terms of integer multiples, not percentage of the current opportunity that we’re presenting. We have leaned into the graduate population, both in our in school and refi products, and they represent roughly half of our loan origination volume. I think it was a year ago that I got a question about an exit of a large competitor from the private space. And when asked about our capacity or willingness to pursue some of that volume. I talked about being in our swim lane, The graduate student is our swim lane.

And so that swim lane has gotten deeper or wider, whatever way you want to describe it. We’ve got the products, the loan distribution channels, and the customer experience that we know attract grad students. We also have through this quarter’s ABS issuance, I think clear demonstration of strong investor demand for those originations as well. If you look at there’s about 80% of grad school lending occurs at roughly 200 schools. We’ve been working since we reentered the loan origination business to get on the preferred lending list of many schools, and we’re on roughly two thirds, the preferred lending list on roughly two thirds of those schools.

There are a couple dozen schools, graduate schools that don’t have private lending lists. Rely entirely on grad plus currently. So the size of that opportunity, I think is yet to be determined, but it could be substantial and significant. In addition to being on preferred lending list, we have easy to use direct to consumer digital channels that are more favored by many grad students as opposed to undergraduate students. On top of that, there’s other changes that are occurring in the federal loan ecosystem that we think present substantial and significant opportunities across our product set.

And that goes to the changes in repayment options and the absence in this administration of loan forgiveness proposals. So we’ve more than doubled refi volume in the first half of this year. And the share of that volume that comes from federal borrowers is more than double the year ago period. It remains below where it was prior to the pandemic. The SAVE program, which is a repayment program that was found invalid by a court earlier this month, And that ruling has been appealed.

But that enjoyment means that interest will begin to accrue on federal loans for borrowers who’ve been in the SAID program beginning August 1. And we think that development has led to an increase in top of the funnel traffic that we’ve seen just since the announcement on July 9 that interest will begin to accrue on those federal loans. These are highly engaged borrowers who are really close to what’s going to happen to their loan. So a significant percentage of that traffic is coming from graduate students as well. We’re working hard to convert those opportunities into loans, and we don’t know how long or how big that trend may be in the future.

And then lastly, the change in the repayment programs on federal loans and the absence of loan forgiveness proposals extends all the things equal the life of our FFELP portfolio. You can see that in our NIM results that’s lower premium amortization, a number of other factors to drive that. It also increases the lifetime cash flows from that. It comes with a little bit of provision expense as well, because essentially, if you think about the way the model works, a loan that doesn’t prepay has a probability of defaulting. And so every time we extend the portfolio, we also increase provision expense by an amount to reflect that.

So Sanjay, it’s about Grad PLUS is a significant substantial opportunity. We think there’s other changes in the federal loan ecosystem that we’re actually seeing today that could also present substantial and significant opportunities. And we think our product set being both in school and refi leaves us incredibly well positioned to take advantage of those.

Sanjay Sakhrani, Analyst, KBW: No, that’s great. I guess that leads me to my second question on strategic actions update. I know you guys are expecting phase two update in the second half. I mean, does that kind of encourage you more towards the side of leaning in and sort of invest towards growth initiatives? Because I’m just trying to think through these opportunities and and like how much more muscle you need to build in order to take advantage of them.

Do you have that capability inside of what you have right now? Or would you need to make investments to sort of address that that this opportunity? Thanks.

David Yohan, CEO, Navient: Yeah. So I think I’ll go back to what we said in January, what Ed and Joe and I talked about in January. The phase two transformation review is focused on really three things. One is, what are our opportunities to grow? There’s a cost of equity valuation question that I think we’ve talked about before.

It’s a bit of a chicken and egg exercise almost with the current valuation of our shares, investing a dollar and having them be worth less than the dollar isn’t very exciting. But we also understand that if we could generate some growth and create a narrative and a story and demonstrate to people that we have an opportunity to grow and grow in a profitable way and in an accelerated way, that could also reduce our cost of equity. And then we think there’s still opportunities for us to take out additional expenses. And so before the year is out, we’re planning to come back to you and share that with you. In terms of the opportunities that I just talked about in the graduate loan space, got we have that infrastructure in place.

Most of what’s required there is what I’d say variable expense. There’s expense to originate a loan, as you know, that has a short term impact on profitability, but a long term impact on value, we would think. And so the build out for that is it would not be large at all. To the extent there’s other opportunities we might pursue that may require some other some build outs, but we feel incredibly well placed with what we have to take advantage of the opportunities that are in front of us.

Sanjay Sakhrani, Analyst, KBW: Perfect. Thank you very much.

Conference Operator: Thank you. Our next question comes from Mark DeVries with Deutsche Bank. Your line is open.

Mark DeVries, Analyst, Deutsche Bank: Yeah, thanks. I was hoping to press you for a little more detail on the opportunity created by the Federal Student Loan Reform. Do you have a guess as to how much incremental demand for private in school private student lending this will create? And also, just some thoughts on your share of that of the grad market and your ability to kind of retain that. I think we’ve our understanding is you’re close to 20% market share.

Could you just discuss confidence in being able to grab a similar market share of an expanded market?

David Yohan, CEO, Navient: Mark, thanks for the question. Good morning. Look, think as we look at a couple of things. I think one is the data and information on Grad PLUS are not as robust as maybe you’d like it to be, and so that creates a little bit of a that creates some uncertainty about exactly what’s going to happen to that population. I’d say the other changes in the other loan limits, etcetera, exactly how consumers, parents, and students are going to respond to that is uncertain.

We all can have a way in looking at the numbers on a macro level at how all that might shake out. But it’s really going to depend on, at the micro level, each individual family and each individual student, depending on how they’re going to finance their education. So there’s a bunch of uncertainty. There’s some other uncertainties about the size of the market. For example, we don’t participate in for profit lending currently.

And so you can see different estimates of the size of the current market that might some include for profit, some don’t include for profit. Our estimates don’t. As we look at the expansion and look at our market share, we have good reason to think that the profile of that expansion is going to look very similar to the market today. And so our sort of if the market today is private loan market is about $1,400,000,000 10% of the $14,000,000,000 we have somewhere around 20% of that today. We feel pretty confident of our ability to maintain that, just given what we think the profile is.

In terms of the size, there’s no doubt it’s, as I said, it’s integer multiples of what it is today. And I think it’s still a year off. It’s going to get phased in. We’re all going to learn more about it. But it is significant and substantial for us.

Mark DeVries, Analyst, Deutsche Bank: Okay, great. And just to follow-up on kind of managing balance sheet capacity to meet that opportunity. I mean, sounds like based on your commentary, the strategy for funding would be to securitize and then retain a lot of the economics. Is that accurate? And if so, do you need to start maybe reducing buybacks and payouts to kind of build capital for the coming opportunity?

David Yohan, CEO, Navient: Yes. I mean, first I’d say that like it would be a first class challenge, which I know the team is up to to make sure that we can finance incremental volume that may come our way. That’s why I think I spent some time on the ABS transaction that we did in the second quarter, we received effective advance rate on that of close to 98% of the loan balance. So we raised cash equal to 98 percent before touching unsecured debt or equity, for example, or in the capital stack there. If you look at our balance sheet today, one of the reasons we’ve got the unsecured debt is that the effective advance rate on the private legacy and some of the other assets we have is not as high, not nearly as high as what we achieved in the most recent deal.

And so we’ve had to, in order to finance those, we have to go to additional sources of financing. The efficiency of the secured market for these high quality, high average balance loans gives us a lot of and the interest we had in that particular deal at six times oversubscribed gives us confidence that there’s capacity in a really capital efficient way for us to finance those kind of loans. We’ve said and continue to say that our capital allocation between investing in growth and distributing to shareholders is going to depend on the growth opportunities that we see and a function of our ability to buy back future book value. In the second quarter, we were able to do both, invest heavily in growth and distribute. We’re going to continue to balance those two things off and continue on that strategy as far as possible.

We’re not changing that outlook at this point in time. And of course, we’ll share with you at the end of every quarter what we did with the capital that we generated to have on hand.

Joe Fisher, CFO, Navient: And Mark, would just add that from a capacity standpoint in the near term, have $1,900,000,000 of additional capacity at our disposal. So we’re very well positioned, obviously going into this upcoming origination year and have a long history with our providers of increasing the capacity as needed, especially for an attractive asset class such as this.

Mark DeVries, Analyst, Deutsche Bank: Okay, great. Appreciate all the thoughts.

Conference Operator: Thank you. Our next question comes from Moshe Orenbuch with TD Cowen. Your line is open.

Moshe Orenbuch, Analyst, TD Cowen: Great, thanks. I was just wondering on the expense, kind of your expense expectations kind of long term. I mean if you look at it in this quarter you had I think $53,000,000 of expenses between the consumer lending and federal loan businesses and then another $32,000,000 kind of partially offset by $13,000,000 of transition expenses. So that’s like $72,000,000 bucks or just under $290,000,000 at an annual rate. Your long term guide is to $2.00 4,000,000 I guess, how do you how do you get there if you’re actually trying to grow the consumer business?

Right? I would assume you you don’t you can’t spend less money there. So how does that work?

Joe Fisher, CFO, Navient: No. It’s a it’s a good point, Moshe. When we talk about, our long term outlook, you’ll notice that we do exclude the expenses related to our Earnest brand and the growth in that consumer lending. So the cuts that we’ve talked about in the past of that $400,000,000 obviously, a good portion of that is from the exit of the BPS business. That’s just under $300,000,000 that you see in terms of the takeout there.

If you look a year ago quarter versus this quarter, we’ve taken out $10,000,000 from corporate shared services. So just on an annualized run rate, that’s $40,000,000 of savings. To your point, there’s another $13,000,000 of TSA expenses that will ultimately go away. So those are a lot of the moving pieces to get us to that $400,000,000 number. I would say and sort of touching back to Bill Ryan’s comment about the $0.05 0 to $0.60 as well.

Keep in mind between the third quarter and the fourth quarter, we do have those origination costs upfront. So much like a year ago where you saw a tick up in the consumer lending, I would anticipate that you would see a similar tick up from the second quarter to the third quarter for those origination costs much like you’ve modeled.

Moshe Orenbuch, Analyst, TD Cowen: Got it. Okay. Thanks. And just on the lending on the credit side in consumer lending, I guess I’m a little troubled. I mean, you had kind of special or provisions in twice each in ’23 and ’24, kind of now again one of the two quarters so far in 2025.

I mean, it just seems like it’s kind of a fiftyfifty every other quarter. How should we sort of think about it? I I heard you say before that you, you know, believe that you’re adequately reserved. I mean, everyone always believes they’re adequately reserved. But can you maybe just expand on that a little, Joe?

Joe Fisher, CFO, Navient: I’d say one thing that’s just back on to it is that from felt provision the dynamic there of the CPR speeds changing you’ve seen some of that volatility in years past where you had a bit of a release related to the prepayment speeds being much higher than anticipated. Today we’re in a very slow prepayment environment. And so I would say that that’s something that we’ll continue to monitor there just in terms of as those prepayments either tick up or tick down, which we expect them to be relatively flat, will be one of the key factors in terms of the provision for the FELP side. So just something to monitor on that front. For the private portfolio as we do every third quarter as well, we just look at all of our assumptions.

Just going back the past several years, we take a harder look. We’ve been obviously making those adjustments throughout the year here, but it’s something that we do look at in the third quarter from a recovery rate perspective, from a long term CPR perspective. Those are all things that we take into consideration. To your point about feeling comfortable today, I would say we do in terms of what we’ve reserved. It’s something that we’re monitoring as Dave mentioned, we did take the update on the macroeconomic outlook.

And so that is something that could fluctuate from quarter to quarter. But overall, the trends we’re seeing in the thirty to sixty day buckets, the sixty to ninety day buckets are certainly positive signs, but it’s something that we’re monitoring.

Moshe Orenbuch, Analyst, TD Cowen: Okay. Thank you.

Conference Operator: Thank you. Our next question comes from Nate Rickham with Bank of America. Your line is open.

Nate Rickham, Analyst, Bank of America: Good morning and thanks for taking my question. I just want to follow-up on Bill and Moshe’s question on credit and delinquencies in general. I appreciate the color that a lot of the weakness in ninety plus day was from disaster forbearance rolling off. But I recall that some of the weakness in previous quarters was due to the legacy portfolio being a little weaker. So I’m just curious how the legacy portfolio is performing.

With DQs coming higher than initial expectations, is there a specific cohort that’s kind of driving that weakness?

Ryan Schelley, Analyst, Bank of America: Well, if you think about

Joe Fisher, CFO, Navient: the legacy portfolio, all of those loans were made pre-twenty fourteen. And even within that, nearly 99% of them were made before 2012. So obviously a very well seasoned portfolio. So I wouldn’t point to a specific cohort on legacy side as it is just very well seasoned at this point. Delinquency rates, while as I said improving on the thirty to sixty day and sixty to ninety days, it’s something that is still elevated versus our original guidance and forecast for the year.

So from that perspective, it’s something as I said, we’re monitoring. It’s good to see the improvement, but it is still higher than what our expectations were.

Nate Rickham, Analyst, Bank of America: Okay. Got it. And then switching gears a little bit to origination volumes. They came in quite nice this quarter, and you’ve already done over $1,000,000,000 year to date. So just curious how you’re thinking about your prior guidance of $1,800,000,000 for the year and how you’re thinking of that balance between refinance and in school loans?

Joe Fisher, CFO, Navient: Yeah, so we raised our guidance from $1,800,000,000 to $2,200,000,000 If you go back to the original guidance we gave at the beginning of the year when we talked about 30% growth, That incorporated about 10% growth in in school. Excuse me. And that gets you to roughly about $400,000,000 of in school loans and 1,800,000,000.0 of refi loans. So the growth so far today that we’re seeing in terms of exceeding our expectations is all coming from

David Yohan, CEO, Navient: the refi book early on.

Ryan Schelley, Analyst, Bank of America: Got it. Thank you.

Conference Operator: Thank you. Our next question comes from Rick Shane with JPMorgan. Your line is open.

Jen Eregeth, Head of Investor Relations, Navient0: Hey, guys. Thanks for taking my questions. Look, the guidance for the year highlights the short term headwinds associated with a pickup in volume. As you look forward to from a reserving perspective, should be clear. As you look forward to the opportunity on the grad side, how will you balance that?

Is there an opportunity for you to not only be a make and hold lender, but to offset some of that optical earnings pressure by selling loans as well?

Joe Fisher, CFO, Navient: No, absolutely, Rick. So I think it’s a good problem to have if we see the origination levels that certainly have been put in a number of those on the call in terms of their forecast. So if we see that occur, I think you’d see a significant rise in that graduate originations. And for us, the attractiveness that Dave mentioned in terms of the last deal that we saw, the investor interest, that’s also there in terms of buying those loans. So I think there is a possibility to offset that through selling those loans.

It’s something that as we’ve done in the past in terms of being more opportunistic. But I would say in this environment, it’s certainly an attractive opportunity for us, especially for the high coupon, high credit quality that comes with graduate loans.

Jen Eregeth, Head of Investor Relations, Navient1: Got it. And then one follow-up

Jen Eregeth, Head of Investor Relations, Navient0: on that and something we’re wrestling with. Do graduate loans because of the higher income associated with graduates and the potential to repay more quickly, does that impact pricing on loan sales because of the potentially shorter durations?

Joe Fisher, CFO, Navient: That is factored in and you can see that in terms of the last deal how people view just the mix of the traditional undergraduate loans versus graduate loans and the prepay speeds they associate with them.

Jen Eregeth, Head of Investor Relations, Navient0: Okay, great. Thank you so much.

Conference Operator: Thank you. Our next question comes from Jordan Hynowitz with Philadelphia Financial Management of San Francisco. Your line is open.

Jen Eregeth, Head of Investor Relations, Navient1: Thanks, guys. A couple of questions. So if you were 20% of share, and right now the grad and parent plus market is 20,000,000,000 to $25,000,000,000 I mean, some competitors have talked about an $8,000,000,000 is eligible market. Some have talked about a 10,000,000,000 plus eligible market. I mean, do you have any what is your best ballpark guess on where that eligible market is?

Because if it’s 10,000,000,000 and you’re 20% of it, then you could be a $2,000,000,000 origination market. You know what I’m saying?

David Yohan, CEO, Navient: Yeah. Thanks for the question, Jordan. I’ll go back to what I said earlier. It’s still a little premature to say exactly what the size is going to be for some of the reasons I described earlier. It’s very clear, it’s substantial and significant.

And we think that growth is going to have a significant representation of the kind of customers that are attracted to our products through our distribution channels, etcetera. You’ve added Parent PLUS onto Grad PLUS. Our estimates and our remarks are focused at the moment on the Grad PLUS elimination because that’s the capacity that we have in place today. That’s just putting more volume through the pipes that we’ve already built that we feel really confident in.

Jen Eregeth, Head of Investor Relations, Navient1: And then to follow-up on Rick’s very thoughtful question, if you’re going to sell, or at least potentially sell some, I mean, the gain on sale margins of REITs anywhere from 5% to 13% in the undergrad market over the past ten years or so that Sally’s been selling. Do you think the grad loans are similar? They’re better credit but shorter term. Has there been any loan sales at the same period of time to know what the range is on that?

David Yohan, CEO, Navient: Yes, I’m not aware of any sales, but I think you’ve got the dynamics correct, which is graduate loans in general have higher credit quality, shorter lives because of higher credit quality is all compared to the sort of average undergrad pool or the pool that has predominantly undergrad and lower coupons. The ABS issuance was kind of a good test in a financing, not a sale of how investors looked at that piece, at that asset class. So I think it’s TBD where it is. But if you it’s going be the confluence of lower coupon, higher credit quality, generally shorter life than the undergrad, the median undergrad pool.

Jen Eregeth, Head of Investor Relations, Navient1: And lastly, can you talk about your mode a little bit? Because a 20% share in the grad market is arguably as stronger, stronger remote as the undergrad market because it’s much tougher to get into those schools, is it not? And hence, the ability to disintermediate some of that percentage is quite higher than if you had a 20% share in the undergrad.

David Yohan, CEO, Navient: Yeah, so this is where we built a set of products and a set of distribution channels. The graduate market is much more heavily online and digital than financial aid office than undergrad is. We’ve got a set of customer experiences that Ernest has developed that, based on all the work that we do, surprises and delights customers. This is a different customer base than the undergrad. And so we feel really good about the capabilities that we’ve built and are ready to are competing against others in that space and competing very successfully.

And we’re confident we could continue to do that in an expanded market.

Jen Eregeth, Head of Investor Relations, Navient1: Okay, thank you.

Sanjay Sakhrani, Analyst, KBW: Thank

Conference Operator: you. Our next question comes from Jeff Adelson with Morgan Stanley. Your line is open.

Jen Eregeth, Head of Investor Relations, Navient2: Hey, good morning, guys. Thanks for taking my questions. Unfortunately, think Jordan took most of my questions already. But maybe just to sort of circle back, David, on your comment about you think that the market expansion should be similar in profile to where it is today. But I guess like one of the questions we get is why there’s even really a meaningful graduate in school market today.

Can you maybe just discuss why that is, what that profile looks like? And is that just like a combination of higher credit quality borrowers who are able to get a better rate in the private market and maybe some schools who aren’t accepted in the federal loan program? And I guess the question on top of that is, if we do suddenly see this influx or when we do suddenly see this influx of students with medical debt and law school debt, that does strike me as a different borrower with a different distribution than today. So I guess what gives you confidence that you can sort of maintain that 20% share?

Joe Fisher, CFO, Navient: Yes. So I’ll hit on that one, Jeff. It’s a good question because you think about the $1,000,000,000 market or $1,400,000,000 market versus 14 that 14,000,000,000 market historically also had debt forgiveness associated with it. So if you are a medical student or an other profession where you thought that at some point you’re going to get this loan forgiveness, that’s obviously a very attractive option too versus a private product. And so where I would say that we captured a lot of our volume and some in our competitors as well is from those more savvy borrowers that felt that they may not get loan forgiveness, but they were looking to rate shop and compare in terms of the rate that they would get from either working post their undergraduate degree had built up a credit score and went out and sort of shopped their loan versus what the government was offering as a rate.

And so that’s really where you saw us compete. Today, because those borrowers no longer will have that option of that debt forgiveness. That is not a factor really going forward, and that’s where I think there’s a tremendous opportunity for us to expand in that marketplace.

David Yohan, CEO, Navient: And we think that’s what’s driving some of the increased traffic in refi as well as people that have taken out those loans. And now interest will begin to accrue. The possibility of loan forgiveness is lower than they might have thought it would be at some point in time. And so now relative value proposition between the federal loan and the private loan has changed, not because we’ve changed our value proposition, but because the value proposition for a federal loan has changed.

Jen Eregeth, Head of Investor Relations, Navient2: Okay. That’s helpful. And I guess just to follow-up on the balance sheet and retaining of economics strategy going forward. I understand in the near term, that’s the strategy. But I guess just to be clear, you are evaluating either loan sale or capital light strategy in the future?

Or why wouldn’t you take a closer look at that? I just want to make sure, because I don’t think you explicitly said yet that you’re looking at that. But I guess why wouldn’t you do that versus just doing more of a balance sheet growth strategy? If you have a lot of demand here, seems like that would be a pretty attractive alternative.

David Yohan, CEO, Navient: Yes. So we agree. I think what we’re saying is that we always look at we have a variety of alternatives and options with significant capacity to finance loan origination volume. To date, we have mostly been a make and hold lender, but not always. We’ve done some loan sales in the last five to seven years for a variety of different reasons.

So we’re confident in that capability based on the originations that we have. As and if volume increases significantly, then looking at those options, we’re going to look harder and longer at those options given balance sheet, given capacity. As I said earlier, it’ll be a first class challenge for our team to look at the best execution to fund the incremental loan volume if we’re able to achieve that.

Sanjay Sakhrani, Analyst, KBW: Okay, great. Thank you.

Conference Operator: Thank you. Our next question comes from Ryan Schelley with Bank of America. Your line is open.

Ryan Schelley, Analyst, Bank of America: Hey, guys. Thanks for the question. Yes, most of mine have been answered, but I guess just one kind of bigger picture one. Has there been any notable change in the behavior in your student borrowers over the last six months or so? There’s obviously been a ton of changes in federal policy beyond just student loan policy.

Has there been any impact, whether that’s on delinquency rate or elsewhere? Just any changes in behavior you could call out would be super helpful. Thank you.

Joe Fisher, CFO, Navient: Yeah. I would say that so a couple of things that Dave mentioned. I know your focus is more on credit, but certainly from a borrower evaluating their finances, that’s a big driver of what we’re seeing in terms of the refi growth. So the behavior there from having a if you have a loan from the direct loan program, you are now evaluating your options, whereas perhaps in the past you were not and the interest rate wasn’t as big of a factor because if you think about the last four years, you were paying 0% for a majority of that, and now you’re back to your normal stated rates. So we’re seeing borrowers evaluate their finances and that and we’re taking advantage of of that opportunity through, obviously, offering an attractive refi product and we’re seeing the growth there.

In terms of just the delinquencies in the quarter, would say again pointing back to the fact that we had the large disaster forbearance that was the significant driver of the increase here. Other factors in terms of the macroeconomic outlook, I think you have to take into consideration that some borrowers are coming back to paying those full payments again from the direct loan side and that is causing some additional pressure as well as other inflationary pressures such as rising rent that you’re seeing impact some of the borrowers. But overall, what we’ve seen, I think historically is a benefit from obviously those borrowers that are going from 0% back to their original stated rates is creating an opportunity for us for growth. And then from a pressure point, it’s something that we’ll continue to monitor and just see how those trends occur over the next couple of quarters.

Ryan Schelley, Analyst, Bank of America: Got it. Thank you. That’s all for me. Thanks.

Conference Operator: Thank you. Our next question comes from Bill Ryan with Seaport Research Partners. Your line is open.

Bill Ryan, Analyst, Seaport Research Partners: Thanks. I just have one quick follow-up. Could you remind us what the return profile looks like specifically ROE on your in school loans versus your refinance loans, given your capital allocations?

Joe Fisher, CFO, Navient: This is certainly, we target low to mid teens ROEs and that’s what our focus is on going forward. So from a credit quality, obviously very attractive in both the refi and the in school product, Our FICO scores today for the quarter were above seven seventy. So again, should give you comfort that these are very high quality loans. And I would say the coupon is going to somewhat fluctuate just with the overall interest rate environment and the funding that we receive. And Dave did highlight the fact that we received very attractive advance rates at 98%, some of the highest that we’ve experienced historically.

And as I mentioned in terms of our other financing from an unsecured debt perspective, they were at near all time tights for us from spread to treasury. So I feel very good about our financing capabilities, the coupon we’re offering and the credit quality to achieve that long term target, I’d say in the low to mid teens ROEs.

Bill Ryan, Analyst, Seaport Research Partners: Okay, thanks.

Conference Operator: Thank you. I’m showing no further questions at this time. I would now like to turn it back to Jen Erias for closing remarks.

Jen Eregeth, Head of Investor Relations, Navient: Thank you, Daniel, and thank you for everybody who joined the call today. Please contact me if we were not able to take your question, and we can set up some time. And please contact me if you have any follow-up questions. Thank you. This concludes today’s call.

Conference Operator: This concludes today’s conference call. Thank you for participating. You may now disconnect.

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