Earnings call transcript: Real Brokerage Inc Q3 2025 sees revenue beat

Real Brokerage Inc (REAX) reported its third-quarter earnings for 2025, showcasing a significant revenue beat with $568.5 million against a forecast of $516.68 million, marking a 10.03% surprise. The company’s stock reacted positively in pre-market trading, climbing 5.88% to $3.78, despite closing the previous session at $3.57, down 7.51% from its last close. The company remains optimistic about future growth, driven by technological advancements and strategic initiatives.

Key Takeaways

• Revenue for Q3 2025 was $568.5 million, exceeding forecasts by 10.03%.
• The stock rose 5.88% in pre-market trading, reflecting positive investor sentiment.
• Real Brokerage launched innovative products, including AI-driven solutions.
• The company ended the quarter with $56 million in unrestricted cash and no debt.
• Q4 revenue is expected to decline seasonally, with a stronger outlook for 2026.

Company Performance

Real Brokerage reported a robust performance for Q3 2025, with total revenue climbing 53% year-over-year. The company also saw a 54% increase in adjusted EBITDA to $20.4 million, despite a slight decrease in gross margin to 7.9% from 8.6% in the previous year. The net loss was marginal at $0.3 million, signaling a near breakeven quarter. The company’s strategic focus on technology and innovation continues to drive organic growth, with agent count reaching over 30,700, a 39% increase from the previous year.

Financial Highlights

• Revenue: $568.5 million, up 53% year-over-year.
• Gross profit: $44.9 million, up 40% year-over-year.
• Adjusted EBITDA: $20.4 million, up 54%.
• Net loss: -$0.3 million, approximately breakeven.
• Operating cash flow: $8.8 million.
• Cash position: $56 million in unrestricted cash, no debt.

Earnings vs. Forecast

Real Brokerage’s Q3 2025 earnings showcased a significant revenue beat, with actual revenue of $568.5 million surpassing the forecast of $516.68 million by 10.03%. This performance indicates strong operational execution and effective strategic initiatives, contrasting with historical trends of marginal revenue surprises.

Market Reaction

Following the earnings announcement, Real Brokerage’s stock surged 5.88% in pre-market trading to $3.78. This rise reflects a positive investor response to the revenue beat and the company’s innovative product launches. The stock’s previous close was $3.57, representing a 7.51% decline, which could be attributed to broader market volatility or sector-specific factors.

Outlook & Guidance

Looking ahead, Real Brokerage anticipates a seasonal decline in Q4 revenue but remains confident in a stronger 2026. The company is preparing for potential small mergers and acquisitions in the title services sector and is poised to announce significant technological advancements at the upcoming Rise conference. The strategic focus remains on organic growth, driven by agent referrals and technological integration.

Executive Commentary

CEO Tamir Poleg emphasized the company’s growth trajectory, stating, "We’re just getting started." He highlighted the organic nature of the company’s expansion, adding, "Our growth has been broad based and entirely organic." Poleg also underscored the transformative potential of Real Brokerage’s platform, noting, "We are transforming what a modern real estate platform can be."

Risks and Challenges

• Seasonal revenue fluctuations could impact quarterly performance.
• Increased non-variable operating expenses anticipated in Q4.
• Market volatility may affect stock performance and investor sentiment.
• Dependence on continuous innovation to maintain competitive edge.
• Potential challenges in executing mergers and acquisitions effectively.

Q&A

During the earnings call, analysts inquired about the company’s low agent churn and strategies for integrating AI and technology. The management also addressed potential mergers and acquisitions in the title services sector, emphasizing the strategic importance of these initiatives in enhancing the company’s competitive position.

Full transcript - Real Brokerage Inc (REAX) Q3 2025:

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Good morning ladies and gentlemen, and welcome to The Real Brokerage third quarter earnings call. At this time, all participants have been placed on listen-only mode, and we will open the floor for your questions and comments after the presentation. I will now turn the call over to Ms. Alex Lumpkin, Chief Legal Officer at The Real Brokerage. Alex, the floor is yours.

Alex Lumpkin, Chief Legal Officer, The Real Brokerage: Thanks and good morning. Thank you for standing by and welcome to the Real Brokerage Conference Call and Webcast for third quarter ended September 30, 2025. We appreciate everyone for joining us today. With me on the call today are Tamir Poleg, our Chairman and Chief Executive Officer, Jenna Rozenblat, our Chief Operating Officer, and Ravi Jani, our Chief Financial Officer. This morning Real published an earnings press release including results for the third quarter ended September 30, 2025. The press release, along with the unaudited consolidated financial statements and related management’s discussion and analysis for the quarter, have been filed with the U.S. Securities and Exchange Commission on EDGAR and with the Canadian securities regulators on SEDAR.

Before we get started, I’d like to remind everyone that statements made on this conference call that are not historical facts, including statements about future time periods, may be deemed to constitute forward looking statements. Our actual results may differ materially from these forward looking statements and the risk factors that could cause these differences are detailed in our Canadian Continuous Disclosure Documents and SEC Reports. Real disclaims any intent or obligation to update these forward looking statements except as expressly required by law. With that, I’d like to turn the call over to Chairman and Chief Executive Officer Tamir Poleg. Tamir, please proceed.

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Thank you, Alex, and good morning, everyone. Real is a real estate technology company that is differentiated in our industry. Unlike traditional real estate brokerage firms, we provide real estate agents with a compelling combination of financial incentives, a proprietary software-based platform that eliminates the need for an agent’s physical office space, and a collaborative culture that we believe is unique in our industry. Our vision is to simplify life’s most complex transaction, the purchase or sale of a home, by providing agents with the tools, technology, and resources they need to grow both their businesses and themselves while delivering a seamless experience for clients in the short term. This vision includes the rollout of a consumer-facing product designed to streamline the client experience and enhance attachment of our higher margin ancillary services.

Over the long term, we see Real evolving into a holistic financial ecosystem for agents, providing them with an avenue to build long-term wealth within a single platform. Our goal is to redefine the role of a real estate brokerage in the lives of our agents and in the broader housing industry. That is why we will remain relentless in our focus on delivering long-term value for our agents, for their clients, and for our shareholders. Turning to our results, Q3 was another quarter of exceptional organic growth for Real. We continued to materially outperform the broader housing market, gaining share, expanding our agent base, and scaling our platform in a disciplined way. While industry transaction volumes grew modestly, Real’s closed transactions increased nearly 50% year over year, and we surpassed 30,000 agents on our platform for the first time.

A few financial highlights: revenue in the third quarter grew 53% to $569 million. Gross profit increased 40% to $45 million and outpaced a 31% increase in operating expenses, which also totaled $45 million. Net loss was approximately breakeven at negative $0.3 million. Meanwhile, adjusted EBITDA was positive $20.4 million, a 54% improvement from last year and contributed to operating cash flow from operations of approximately $9 million. Let me spend a moment on how each of our businesses performed. Brokerage revenue grew 53% to $565 million, driven by both agent growth and higher productivity. We ended the quarter with over 30,100 agents, up 39% from a year ago, and as of today our agent count stands at approximately 30,700. Real agents closed more than 53,500 transactions totaling over $21 billion, up 49%.

That performance speaks to the strength of our attraction flywheel and the quality of the agents who continue to choose Real. Our brokerage business was once again profitable on a net income basis, and we continue to reinvest these earnings back into our ancillary businesses, which typically generate gross margins that are five to eight times higher than brokerage. In One Real Title, revenue was $1.3 million as we continued transitioning from team-based to state-based joint ventures, a shift designed to enhance scalability and long-term profitability under our new title leadership. We expect this structure to begin contributing more meaningfully in the quarters ahead, and we are encouraged that attach rates among our JV partners exceeded 35% in the quarter. One Real Mortgage delivered another strong quarter with revenue up 47% year over year to $1.8 million.

Growth was driven by the addition of productive loan officers and the launch of our inside sales team earlier this year. As of now, the business included approximately 100 loan officers, more than 60 of whom are participating in our Real Originate program. Lastly, Real Wallet, our financial technology platform, continues to scale quickly and is deepening engagement with our agents. Quarterly revenue reflects the launch of our Real Wallet reward program, a new benefit that we believe will further accelerate adoption. As of today, more than 4,600 agents now use Real Wallet business checking accounts, with total deposits exceeding $20 million, up from approximately $14 million at the time of our last earnings call. Earlier this month, we launched Real Wallet Capital across 28 U.S. states, providing agents with fast access to liquidity, allowing them to invest in their business and help manage cash flow between transactions.

For agents, income can often be highly variable. In some cases, months can pass between closings, and traditional lenders simply aren’t equipped to underwrite that type of earnings profile. With Real Wallet Capital, we can extend credit based on an agent’s production history and projected income with Real, offering financing that many banks could not. We believe Real is the only major brokerage offering agents this kind of embedded access to capital and doing so often same day. Beyond the financial opportunity, we view Real Wallet Capital as both a differentiated attraction and retention mechanism, a solution that helps agents remain engaged on our platform. While we’re still in the early innings, we see this as a meaningful differentiator for agents choosing where to build their business. Today, Real Wallet is currently operating at an annualized revenue run rate of over $1.2 million, and we remain encouraged by the momentum.

Now, for more detail on our operational performance, I’ll turn it over to our COO, Jenna Rozenblat.

Alex Lumpkin, Chief Legal Officer, The Real Brokerage: Thanks Tamir and good morning. During the third quarter, our operations organization made meaningful progress in leveraging AI and automation to streamline workflows, enhance service metrics, and improve our ability and overall cost to serve. I’ll give a few examples. In September, we launched Real’s dedicated AI automation team, focused on using AI and workflow automation to reduce manual or low value processes across the organization. In just their first few weeks, the team delivered more than a dozen live automations, collectively saving the business more than 10,000 hours annually, equivalent to multiple full time roles. Those hours represent capacity we’ve been able to reallocate toward higher value activities, improving agent support, quality assurance, and product development without adding additional headcount.

For example, an automation of our Pro Team migration process allowed us to complete the migration of all of our existing teams into our Pro Team infrastructure months ahead of schedule. At the same time, we’re continuing to scale our agent facing AI tools through LEO Copilot, our proprietary intelligent assistant integrated within the Reason app. As a reminder, in Q2, we rolled out LEO as the first line of agent support for phone calls in Reason, answering questions, instantly routing requests, and resolving issues before they reach our human support team. In Q3, we expanded LEO’s reach to also be the first line of support for agent emails. In the second quarter, LEO handled about 28% of all calls initiated through Reason. By the end of the third quarter, that figure had grown to approximately 47%, handling more than 10,000 agent phone and email interactions autonomously.

Overall, even as our agent base grew nearly 40% year over year, response and resolution times declined and agent satisfaction remained above 90%. Importantly, these improvements are translating into stronger agent retention, evidenced by our revenue churn, which declined to 1.4% in the third quarter, the lowest level in more than two years. Each of these initiatives, while small, individually compound to create significant productivity gains over time. They enable us to handle higher transaction volume and agent growth with limited incremental cost, directly contributing to Real’s improving operating expense per transaction and overall operating leverage. Now, before I hand it over to Ravi, I want to highlight two additional developments impacting our agent community.

First, next week we’ll host our annual Rise agent conference in Orlando where 2,000 agents and industry partners will gather to share best practices, collaborate in person, and celebrate the culture that makes Real so unique. We’ll also showcase several new initiatives designed to further power our agents’ businesses and enhance their ability to win in today’s market. Stay tuned. Second, this month we officially expanded our operations into Saskatchewan, our fifth Canadian province. Canada continues to be a meaningful growth opportunity for Real, and we expect this expansion to unlock additional agent and transaction growth as we strengthen our presence across the country. In short, we’re executing on the operational foundation that enables Real to grow faster than the market while continuously improving efficiency, scalability, and engagement. Now I’ll turn it over to Ravi to walk through the financial impact in more detail.

Ravi Jani, Chief Financial Officer, The Real Brokerage: Thank you Jenna and good morning everyone. Our third quarter results demonstrate the continued strength of Real’s model, high organic growth, disciplined expense management, and improving operating margin. Total revenue for the third quarter rose 53% to $568.5 million compared to $372.5 million in the same period last year. Growth was driven primarily by our North American brokerage segment, which saw a 49% increase in closed transactions to more than 53,000 in the quarter. Our ancillary businesses generated $3.2 million in revenue, up 25% year over year, led by One Real Mortgage and Real Wallet, while One Real Title was impacted by the shift from team-based to state-based joint ventures. Gross profit increased 40% to $44.9 million compared to $32.1 million a year ago, with gross margin of 7.9% versus 8.6% in the prior year period.

The year over year change primarily reflects a higher proportion of transactions completed by agents who have reached their annual cap. For reference, the percentage of total transactions closed that were post cap increased by approximately 500 basis points relative to last year. As a reminder, once an agent caps, they stop paying Real the standard 15% split and instead pay a $285 per transaction fee, which results in lower gross margin on those post cap transactions. While this mix shift creates near term pressure, it also reflects the maturity and productivity of our agent base. We do expect this to normalize as market activity improves and transaction growth becomes more evenly distributed between capped and non-capped agents. Of course, over time, continued growth in our ancillary businesses should support overall gross margin expansion.

Operating expenses, including G&A, marketing, and R&D, totaled $45.3 million, up 31% from $34.6 million last year. The largest driver was revenue share expense, which rose 35% to $15.6 million, up from $11.7 million in the prior year, consistent with our strong agent production. The remainder reflects investments to support growth, including expanding our operations and R&D teams and further enhancing our technology platform. Operating expenses represented 8% of revenue in the third quarter, an improvement of 130 basis points from 9.3% a year ago, reflecting strong cost discipline. Adjusted operating expense, what we view as our fixed cash cost, was $21.7 million, or 3.8% of revenue, down from 4.5% in the third quarter of 2024. On a per transaction basis, adjusted operating expense declined 13% year over year to $405 compared to $468 in the third quarter of 2024.

For the third quarter, we reported an operating loss of negative $0.5 million compared with the $2.5 million loss in the third quarter of 2024. Operating margin improved to negative 0.1% from negative 0.7% in the prior year period. Our core brokerage segment remained profitable, generating $0.8 million of operating income. While we continue to reinvest in One Real Mortgage, One Real Title, and Real Wallet, which collectively generated an operating loss of $1.3 million as they scale on a non-GAAP basis. Adjusted EBITDA rose 54% to $20.4 million, up from $13.3 million last year, reflecting growth in gross profit outpacing growth in operating expenses. Total stock-based compensation was $19.9 million, with $12.6 million related to the agent stock purchase program recorded in cost of sales, $3.9 million in agent equity awards recorded in marketing, and $3.4 million in employee-related stock compensation.

We generated cash flow from operating activities of $8.8 million in the quarter and returned capital to shareholders by repurchasing 3.2 million shares for $15.5 million under our existing buyback authorization. We ended the quarter with nearly $56 million in unrestricted cash and short-term investments, an all-time high, and continue to carry no debt, giving us ample flexibility to fund growth and future share repurchases. To close, a few key operating metrics: our median sale price was $390,000, a 2% year over year increase, and our headcount efficiency ratio, which reflects the number of full-time employees excluding title and mortgage employees divided by the number of agents on our platform, was 1 to 89 compared to 1 to 87 last quarter, still among the most efficient in the industry.

While we don’t provide formal guidance, consistent with typical industry seasonality, we expect fourth quarter revenue to decline compared to the third quarter and for lower gross margin year over year, in line with trends we’ve seen throughout 2025. From an OpEx standpoint, we expect an increase in our non-variable OpEx in the fourth quarter. This reflects both planned headcount additions to support future growth as we prepare for an even stronger 2026 as well as costs associated with our annual Rise agent conference, which takes place in the fourth quarter each year. More details on our results and key operating metrics can be found in the earnings press release and investor presentation that accompany this call. I will now turn it back to Tamir.

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Thank you, Ravi, and thank you, Jenna. In closing, our continued outperformance is not the result of any one initiative, but of a system working together at scale, a differentiated business model, a powerful technology platform, and a culture that attracts productive agents who want to build their businesses at Real, not just hang their license. From my perspective, three key themes defined our performance this quarter. First, our model continues to win in any market environment. Our growth has been broad based and entirely organic, driven by word of mouth, productive agent networks, and the strength of our value proposition. Agents come to Real because our economics are aligned with theirs, our platform simplifies their workflows, and our culture enables collaboration over competition. Second, we are scaling with discipline. Once again, we grew revenue and gross profit faster than our operating expense base.

That operational discipline, paired with automation, AI adoption, and a culture that thrives on doing more with less, continues to strengthen our path towards sustained profitability and margin expansion. Third, we are transforming what a modern real estate platform can be. Our vision extends beyond brokerage. Instead, we’re building an integrated ecosystem that simplifies a transaction, better serves consumers, and increases agent productivity while expanding new higher margin revenue streams. Mortgage, title, and financial products like Real Wallet are still early, but advancing meaningfully and strategically every quarter. We remain deeply confident in our strategy, our people, and our opportunity. We’re just getting started. We look forward to updating you on our continued progress in the quarters ahead. Now let’s move to the Q and A session. Thank you. At this time, we’ll be conducting a question and answer session.

If you would like to ask a question, please press Star one on your telephone keypad. A confirmation tone will indicate your line is in the question queue. You may press Star two if you would like to remove your question from the queue. For participants using speaker equipment, it may be necessary to pick up your handset before pressing the star keys. One moment, please, while we poll for questions. The first question today is coming from Stephen Sheldon from William Blair. Stephen, your line is live.

Ravi Jani, Chief Financial Officer, The Real Brokerage: Hey, good morning. Nice results here. First, I wanted to start on the reduction in agent churn. Great to see that kind of pullback sequentially. Can you just talk about some of the factors that drove that so much lower, 2Q to 3Q? I know it could be a little volatile quarter to quarter, but how should investors be thinking about that kind of metric trending as we look forward? Should we expect some stabilization there or potentially that continuing to trend a little bit lower? I guess, just generally, how are you thinking about agent churn trends?

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Hi, Steven. Good morning. Yeah, as you said, there is volatility in agent churn. Having said that, I do think that the platform delivers more and more value as we continue to progress. I think that the lower numbers reflect the value and the fact that the platform just becomes more and more sticky. I also think that if agents think about some alternatives out there, I don’t think that there is any better alternative in terms of a brokerage. That’s probably what those numbers signal. I think that we will continue to work hard on improving the service. I think that everything that Jenna mentioned on the AI front and the fact that we’re putting AI to work provides a better level of service to our agents. Everything that we’re doing with the wallet just makes the platform itself more sticky.

I think that as long as we continue to be under 2% revenue churn per quarter, as we have been for quite a long time, we’ll continue to see those numbers and we’re happy with what we’re seeing. You know, it’s just about execution, delivering great service, great products, great features and just continuing to lead the market. The numbers speak for themselves. Got it.

Ravi Jani, Chief Financial Officer, The Real Brokerage: That’s helpful.

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: On Title, I guess what.

Ravi Jani, Chief Financial Officer, The Real Brokerage: Have been some of the early takeaways.

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: As you’ve shifted to state-based joint ventures and takeaways?

Ravi Jani, Chief Financial Officer, The Real Brokerage: I guess both in terms of the attach rates you’re getting and the eventual profitability? I think you mentioned 35% attach rates for JV partners this quarter. I guess generally how has that been trending throughout the quarter and how long do you think it could take for Title to really start to ramp monetization and gross profit overall?

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: It’s a great question because we’re putting a lot of emphasis and focus on ancillary services and title primarily, I would say. I actually looked at the data a couple of hours ago and at the beginning of the year our attach rates were in the range of 2.4% to 3% overall. We transitioned from the team-based JVs to state-based JVs and that transition created headwinds of about -50% for us as a business. In September, we had attach rates of 3.7%. I think that we’re making some progress in terms of attach rate. As Ravi mentioned, the attach rates on the new JVs are at around 35%. I think that we can get much higher, but we’re seeing great momentum in some states. Just to remind everybody, this is still early on in this new strategy of state-based JVs.

I think that just in order to put things in perspective overall on the brokerage side, we started the company back in 2014 and during the first six years of the company we added about 800 agents. So between 2014 and 2020 we had about 800 agents. In 2020, the following five years we added 30,000 agents. I think that we were able to do that through a lot of trial and error and tech innovation and listening to our agents. I think that the same will happen with Title. I think that we are approaching a point where we have a critical mass of features and incentives and alignment with our agents in order to drive massive adoptions to our ancillary services. One more thing.

Next week we have our annual Rise agent conference where we will be announcing what I believe is the biggest tech innovation that we have announced since starting the company. That innovation will have massive impact on our ability to attach title, mortgage, wallet and insurance later on. I think that we’re very close to seeing a meaningful change in the adoption of our ancillary services.

Ravi Jani, Chief Financial Officer, The Real Brokerage: Good to hear. Look forward to hearing more about that next week. Maybe just one last one. There have been some large M&A announced that will drive some brokerage consolidation. Generally, when something like that happens, does it usually drive opportunities to pick up churn from agents that aren’t happy at those firms that aren’t happy about the change? Have you started to see any of that following recent announcements?

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: If we look at our numbers over the past few years, we’re seeing that we are taking market share from everybody else. I’m not sure that those recent announcements about M&A intentions are really making a big impact on the market as we speak. I think that once that transaction closes, we will likely see a little bit more interest from people who are kind of searching for a new path. We’re not counting on that. We’re counting on our organic growth and our ability to attract agents based on our value proposition. We’re not capitalizing on anybody else’s troubles or discomfort in order to fuel our growth. For us it will be just a cherry on top of the cake. We continue to grow regardless.

Ravi Jani, Chief Financial Officer, The Real Brokerage: Good to hear.

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Thank you.

Ravi Jani, Chief Financial Officer, The Real Brokerage: Thank you.

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: The next question will be from Navid Khan from B. Riley Securities. Navid, your line is live. Great, thank you very much. Maybe just to touch on this LEO Copilot. Looks like usage is up, but just talk about adoption in terms of the percentage of agents that are using it more versus those who might not have or might be early on in that. Where are you in terms of training and onboarding people to just kind of be more effective with the use of Copilot? I have a follow up.

Alex Lumpkin, Chief Legal Officer, The Real Brokerage: Yes, I can say that one. Actually, when we think about the usage of LEO Copilot, it’s 100% usage. All of our support goes through those channels. Whenever an agent actually reaches out to our support team, that’s all done through LEO Copilot. Naturally, they are going to be using LEO Copilot when they get support. It’s something that we go over with them when they come on to the company. We have training sessions to go through how to utilize LEO Copilot. From an adoption standpoint, there’s 100% adoption from agents needing support.

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Got it. And then when it comes to mortgage, I guess you talked about having 100 loan officers, around 60% of those are on Real. What are some of the levers you can pull to kind of drive the attach for mortgage higher from here? How many states are you in currently? How do you plan to expand that offering? Yeah, we’re trying to go deeper into the states we’re already operating in. We operate in about 15 states. I think that the biggest lever that we can pull is on the technology integration side. It goes back to what I said about this announcement that we’re going to make next week.

I think that making the entire process easier, both for our agents and for their clients, and having everything on the app and everything integrated so that they can receive real-time updates, they have full visibility into the process, the agent is fully aware of what’s going on on the mortgage side, the buyer is fully aware. I think that that could drive meaningful adoption. We will talk about it a little bit more on the Rise agent conference. Got it. If I have to think about this is last question, but if I were.

Ravi Jani, Chief Financial Officer, The Real Brokerage: To think about.

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Capped versus uncapped mix of agents, how did it compare in the last quarter versus prior periods, prior third quarter periods? Is that going higher? Seems like the mix of transactions through the more, you know, people who are uncapped is higher, and that’s why your gross margins are lower. How should we think about that stabilizing at certain levels around here? Just give us your thoughts on the mix.

Ravi Jani, Chief Financial Officer, The Real Brokerage: Yeah. Hey Navid, thanks for the question. The agent mix, it’s typically anywhere between 10% and 12% of agents hit their cap at any moment in time. That’s the percentage of agents who are capped. I think the more operative stat though is this quarter, approximately 500 basis points of our total revenue mix increased relative to last year. That was driven by post cap transactions. Rough order of magnitude, if 40% of our transactions were post cap last Q3, this year it was closer to 45%. That’s really what drove that margin mix shift that we discussed.

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Understood. Thank you, guys.

Ravi Jani, Chief Financial Officer, The Real Brokerage: Thanks Navid.

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Thank you. As a reminder, it is Star one on your phone if you wish to enter the Q&A for today’s call. The next question is coming from Matthew Erdner from JonesTrading. Matthew, your line is live. Hey guys, good morning. Congrats on another solid quarter.

Ravi Jani, Chief Financial Officer, The Real Brokerage: Most of the questions that I had have been taken, but I kind of want to follow up on what you touched on earlier as it relates to non-variable operating expenses. It looks like there is a pretty good sequential increase in the R&D expenses. Should we treat 3Q as kind of a go-forward run rate as it relates to R&D? Yeah. Hey, Matt, good question. I would say if you look at the R&D line, over time it has been increasing, and that’s really a function of the investments we’re making in technology across the business. This quarter in particular, though, does reflect the addition of the folks from Flyhomes and the Flyhomes assets we acquired at the beginning of the quarter. You will continue to see R&D grow year over year. It’s the fastest growing portion of our fixed OpEx base.

We do view that as a good and necessary investment. That’s one of the things that will also tick up sequentially, particularly as we launch some of these AI features. As you know, there are costs associated with investing in AI, both on the personnel side as well as just the cost to serve. If you look across our fixed cost base in general, our OpEx base grew 31% versus the 40% increase in gross profit. We will continue to be disciplined and focus on growing overall OpEx at a slower pace than gross profit. R&D will continue to be a focus area for us to continue to invest for the future. Right. That’s helpful color there. I appreciate that. In prior quarters, you guys have kind of talked a little bit on the M&A front and then you just mentioned Flyhomes there.

Do you guys kind of expect to do anything or still looking in the market or at this point, is it just investing in your own businesses, the ancillary services and kind of building from within rather than kind of acquiring a piece and adding it on? Sure. Tamir, do you want to take that one?

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Yeah, I’ll take it. Hi, Matt. We believe we have all of the components and the technology that we need in order to build what we plan to build in the coming years and just accomplish our vision. Having said that, we are looking at several M&A opportunities. I don’t think that it’ll be on the technology front. As you know, we have grown organically and we haven’t really ever made any brokerage related acquisition. I think that it could be interesting for us to look at some small acquisitions when it comes to title companies just to create some local presence, strengthen our local presence. This is something that we’re looking at at the moment. Even if this will not materialize, I think that we have everything we need from an M&A perspective.

Ravi Jani, Chief Financial Officer, The Real Brokerage: That’s very helpful. Thank you, guys. I appreciate the comments as always. Thanks, Matt.

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Thank you. The next question is coming from Nick McAndrew from Zelman and Associates. Nick, your line is live.

Ravi Jani, Chief Financial Officer, The Real Brokerage: Hey guys, thanks for taking my questions. Congrats on another strong quarter. I think the 2,000+ agent additions is pretty encouraging to see. As we think about the sustainability of agent growth into 2026, is there anything to call out and the levers that are driving that continued momentum? If you could also just expand on what gives you the confidence that this pace of net additions can be maintained as the agent base grows beyond 30,000.

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Thanks. Hi, Nick. We’re currently at a little bit over 30,800 agents and we have a very strong pipeline, hopefully to finish the year with. We have some large opportunities, larger than ever before. I feel very confident about our growth in coming months and actually coming years. I think that the confidence is coming out of the understanding that we have built a platform that is extremely compelling for agents. We have to remember that all of the growth is organic and about 85% of the growth is coming from our agents attracting other agents. We have a very small growth team consisting of four people, so we’re not doing too much of an outbound, even though we started now kind of implementing some outbound strategy. I think that just the market potential is there.

As we look into the next five to 10 years and everything that is changing within the traditional brokerage world, I think that more and more agents, more and more teams, and more and more independent brokerages will be looking for alternatives that are similar to what we offer. We are very well positioned to capture a meaningful part of that churn that will be happening on the traditional model side. We feel confident we have what it takes and we rely on our efforts and on our agents’ efforts in order to attract other agents. As I said, we have a strong pipeline that supports that. Great.

Ravi Jani, Chief Financial Officer, The Real Brokerage: Thanks, Tamir. That’s really helpful. Jenna, apologies if you touched on any of this already, but I think adjusted OpEx per transaction was down 13% year over year. I’m just wondering if there’s anything to call out and what’s driving that leverage, because I think last quarter you mentioned that roughly half of transactions could be processed automatically through Reason with pretty limited human oversight. I’m just wondering, where does that figure stand today? Are there still remaining workflows that you see as kind of the next opportunity for automation?

Alex Lumpkin, Chief Legal Officer, The Real Brokerage: Absolutely. As I mentioned in my section, we’ve really been investing in this AI and automation team and really just getting started. Even things that maybe we didn’t think possible before, we’re diving headfirst into. There’s a lot of great updates that I’ll be providing, most likely on our next call recapping Q4. Yes, you’re correct, we’re working on automating the 50% of the transactions and also a number of other areas for reviewing contracts automatically through our automated broker review. There’s a number of different initiatives that we’re working on that are just going to continue to push the needle there and make us even more efficient month over month.

Ravi Jani, Chief Financial Officer, The Real Brokerage: Great. Thanks, guys. Thanks, Nick.

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Thank you. There were no further questions from analysts in the queue. I will now hand the floor over to CFO Ravi Jani for questions from retail investors.

Ravi Jani, Chief Financial Officer, The Real Brokerage: Great. Thank you, Paul. Now that we conclude the analyst portion, we wanted to address some of the questions received from shareholders on the Say Technologies Q&A portal. We received a number of excellent questions, and thank you to all who participated. I think some of them were actually addressed in the analyst portion. I’ll just address two that haven’t been. First one for Tamir, how has the Real Wallet growth progressed and what revenue numbers can we expect from the Real Wallet?

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Sure. First of all, the Real Wallet is a very exciting product and we’re really proud of how quickly the wallet has scaled. In less than a year since launching it, we now have over 4,600 agents using Real Wallet business checking accounts with deposits totaling around $20 million. Those deposits numbers are growing. As you remember, last call it was around $14 million. The product is already generating over $1 million in annualized high margin revenue, and that does not include the incremental opportunity from Real Wallet Capital, which we launched in the U.S. this month. The early adoption and engagement rates are very, very strong. It deepens the relationship we have with our agents and provides meaningful day-to-day value beyond just brokerage economics.

I think that looking at the numbers of Real Wallet Capital, that makes me extremely optimistic as to the opportunity of Real Wallet and how well it was received by our agent community in the U.S. since launch.

Ravi Jani, Chief Financial Officer, The Real Brokerage: Thanks, Tamir. The last question was how is the company planning to expand profit margins? What are expected margins in three to five years? I’ll take this question. It’s a great question and obviously we are focused on margin expansion that will come from both gross margin improvement and OpEx leverage. It’s obviously difficult to have a crystal ball and predict five years out, but I think directionally we see the path to adding a few hundred basis points of margin expansion over that time through that combination of higher mix shift and better expense leverage. If you have any additional questions on today’s earnings release, please feel free to contact me directly. Otherwise, Paul, would you please give the conference call replay instructions again? Certainly.

Tamir Poleg, Chairman and Chief Executive Officer, The Real Brokerage: Thank you everyone. This does conclude today’s conference call. Today’s conference will be available for replay from 11:00 A.M. today. The replay phone number is 877-481-4010 and the replay code is 52933. Once again, the replay phone number is 877-481-4010 and the replay code is 52933. You may disconnect your phone lines at this time and have a wonderful day. Thank you for your participation.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.