Earnings call transcript: TeamViewer’s Q1 2025 revenue rises, stock drops

TeamViewer AG reported its financial results for the first quarter of 2025, showing a 7% increase in pro forma revenue year-over-year to €190 million. Despite this growth, the company’s stock price fell by 8.45% in pre-market trading. The decline was attributed to investor concerns over the company’s earnings per share (EPS) and revenue forecasts, which were not fully met. According to InvestingPro data, the company maintains impressive gross profit margins and has been profitable over the last twelve months, with a current market capitalization of $181.81 million.

Key Takeaways

• TeamViewer reported a 7% increase in revenue year-over-year for Q1 2025.
• The company’s stock fell by 8.45% following the earnings announcement.
• Adjusted EBITDA margin expanded to 43%, a 4 percentage point increase.
• The company launched new products and continued integration efforts with 1E.
• Full-year 2025 revenue guidance is set between €778 million and €797 million.

Company Performance

TeamViewer’s performance in Q1 2025 showed steady growth, with revenue increasing by 7% compared to the same period last year. The company’s enterprise segment performed strongly, contributing significantly to the revenue growth. However, the stock’s decline suggests that investors were expecting higher results or were concerned about the company’s future outlook amidst macroeconomic uncertainties.

Financial Highlights

• Revenue: €190 million, up 7% year-over-year
• Pro forma ARR: Nearly €760 million, up 7% year-over-year
• Pro forma adjusted EBITDA: €82 million, up 20% year-over-year
• Adjusted EBITDA margin: 43%, up 4 percentage points
• Pro forma adjusted EPS: €0.29, up 30% year-over-year

- Net leverage ratio improved to 3.1x

InvestingPro analysis reveals additional insights about TeamViewer’s financial health, with over 12 key ProTips available to subscribers. The platform’s comprehensive Pro Research Report provides detailed analysis of TeamViewer’s performance metrics, peer comparisons, and growth potential.

Earnings vs. Forecast

TeamViewer’s actual EPS of €0.29 fell short of the forecasted EPS of €0.3161. The revenue forecast was €184.03 million, which the company exceeded with €190 million. Despite exceeding revenue expectations, the EPS miss likely contributed to the negative market reaction.

Market Reaction

Following the earnings release, TeamViewer’s stock fell by 8.45% in pre-market trading, closing at €13.37. The stock’s decline may reflect investor concerns about the company’s earnings miss and the challenging macroeconomic environment. According to InvestingPro data, the stock is currently trading near its 52-week high, with a Financial Health Score of 2.02 (FAIR). Despite recent volatility, the stock has shown strong momentum with an 8.96% return over the past week and a 6.3% gain over the last six months.

Outlook & Guidance

TeamViewer has provided full-year 2025 revenue guidance of €778 million to €797 million, representing growth of 5.1% to 7.7%. The company expects continued top-line growth and anticipates significant acceleration in the second half of 2025. TeamViewer aims to reduce its leverage ratio to approximately 2.6x by the end of the year.

Executive Commentary

Oliver, TeamViewer’s CEO, remarked, "Q1 twenty twenty five was really a good start into the year for TeamViewer." He acknowledged the macroeconomic uncertainties, stating, "We recognize that we are still in an environment with increased macroeconomic uncertainties and reduced visibility." Michael, the CFO, emphasized the company’s proactive marketing efforts: "We are firing on all cylinders, be it fairs, be it trade shows, be it speaker slots."

Risks and Challenges

• Macroeconomic uncertainties could impact future performance.
• The SMB segment faces challenges with price-sensitive customers.
• Continued integration efforts with 1E may encounter operational hurdles.
• Market saturation in certain regions could limit growth.
• Currency fluctuations may affect international revenue streams.

Q&A

During the earnings call, analysts inquired about the company’s strategy to address the challenging macro environment and the performance of the SMB segment. Executives expressed confidence in the full-year guidance range and highlighted ongoing integration and cross-selling efforts with 1E. They also acknowledged that Q2 could be challenging due to tough comparables. For detailed analysis of TeamViewer’s valuation metrics, growth prospects, and peer comparison, investors can access the comprehensive Pro Research Report available exclusively on InvestingPro, which covers over 1,400 top stocks with expert insights and actionable intelligence.

Full transcript - TeamViewer AG (TMV) Q1 2025:

Moritz, Conference Call Operator: Ladies and gentlemen, welcome to the Q1 twenty twenty five Results and Analyst Call. I’m Moritz, your growth call operator. I would like to remind you that all participants will be in a listen only mode and the conference is being recorded. The presentation will be followed by a question and answer session. The conference must not be recorded for publication or broadcast.

At this time, it’s my pleasure to hand over to

Bisera Grubesic, Head of Investor Relations, TeamViewer: Please go ahead. Thank you, operator, and good morning, ladies and gentlemen, and welcome to TeamViewer’s Q1 twenty twenty five Earnings Call. I am Bisera Grubesic, Head of IR. And today, I am joined by our CEO, Oliver and CFO, Michael.

As per usual, Oliver will run you through the quarterly business highlights, and Michael will present the financials. And the presentation will be concluded by a Q and A session. If we move to the next slide. Today, we will present non IFRS pro form a top line and adjusted EBITDA performance. Pro form a figures are prepared for better comparability and transparency following the combination of TeamViewer with 1E on 01/31/2025.

Historical pro form a financials are not prepared below EBITDA and the cash flow. For details on how we prepared pro form a figures, please refer to the press release and the appendix of the presentation. Please note that you can find the important notice and the APM disclosure also on Slides two and three of the presentation. With this, I hand it over to Oliver to kick off our presentation.

Oliver, CEO, TeamViewer: Thank you, Bidera. Good morning, everyone. Also a warm welcome from my side. Thank you for joining our call today. And as usual, let me begin with the highlights of the last quarter.

Q1 twenty twenty five was really a good start into the year for TeamViewer. On the top line, we recorded a strong pro form a revenue growth of 7% in constant currency year over year with good contributions from all regions. As in the last quarter, Enterprise was really driving growth with a strong double digit pro form a revenue increase over the prior year of 21% in constant currency. This came on the back of numerous higher value deals for both TeamViewer and 1E over the last twelve months as well as from new frontline projects within the quarter. Our AR showed a good growth as well, up 7% in constant currency on a pro form a basis.

And profitability was strong in Q1, with pro form a adjusted EBITDA up 20% year over year and a strong margin of 43%. This was largely due to optimized marketing spend. After the one year acquisition, we further optimized our financing in the first quarter, and we already improved our net leverage ratio to 3.1x adjusted EBITDA over the last twelve months. Overall, first three months set a cautiously positive tone for the year against the backdrop of a challenging macro environment. We’re making good progress on the integration with 1E with exciting new products already launched, and the pipeline is building nicely.

We recognize though that we are still in an environment with increased macroeconomic uncertainties and reduced visibility. And while we’re being cautious, we reiterate our pro form a full year 2025 guidance. We anticipate continued top line growth on a pro form a and like for like basis. And as usual, let’s now take a look on how the regions customer categories developed in the quarter. After our sales kickoff in January, all regions started very well into the year and continued to grow.

Pro form a and in constant currency, Americas recorded the strongest revenue increase of 10% year over year. EMEA grew at 6% and APAC by 4%. Main driver of this performance was the continued strength of our enterprise business as well as ONEe’s enterprise focused client base, which was supported by a number of high value deals over the last twelve months. Continued strength of our combined enterprise business is highlighted by its double digit growth rates. Pro form a enterprise ARR grew nicely by 20%, while revenue was up 21%, both in constant currency year over year.

With the addition of ONE East business, enterprise now makes up almost onethree of our total revenue, further accelerating our transition to a more enterprise focused software provider. And in the current quite challenging environment, SMB pro form a ARR and revenue recorded a solid increase of 2% each year over year. Let us now look at the development of our different ARR value ranges Enterprise and in SMB. Pro form a and in constant currency, as you can see on the right side and just reiterating what I said, our Enterprise business showed strong double digit growth rates across all value ranges, with the strongest increase of impressive 28% in the highest bucket with deals above €200,000 ARR. This is mainly related to 1E’s high value deals won in Q2 last year.

And on the left side, we can see the development in the for SMB in the quarter. Here, the highest value range with ARR of 1,500 to €10,000 showed high single digit growth of 7% year over year underlying our success in ups and cross selling. The lower value SMB bucket was flat year over year for several reasons. Customers in the entry bucket are highly price sensitive and therefore cautious in the current macroeconomic environment. And moreover, we saw less contribution from our free to pay campaigns this year compared to last year.

And we were able to again successfully move customers upwards within the buckets. To reignite growth in these buckets again, we have already prepared and partially started a few initiatives, which I will talk about in more depth on the next slide. These initiatives include new dedicated leadership for the SMB business, new product innovation with comprehensive marketing support to expand into adjacent markets, more SMB targeted brand campaigns and a unified e commerce experience across webshop and product. Overall, we continue to be successful in selling product add ons to SMB customers and moving them to enterprise. In the first quarter, net upsell from SMB to enterprise amounted to €17,600,000 which is an increase of around €400,000 sequentially.

To sum this up, while there is still work to do in the SMB segment, of course, we are very happy with the continued strength of our Enterprise business and the upsell. I will dive deeper into both categories on the next slide. Let me elaborate a bit more on what we have done concretely in the first quarter, set us up for success in 2025. Regarding our Enterprise business, we have followed an approach that was proven to be successful in the last years as well. It is important to meet a lot of customers and prospects early in the year to start conversations and be able to develop these leads into business over time.

The entire management board was present at relevant industry events like Hannover Messe, the Humanx AI Conference or Gartner’s Digital Workplace Summit in The US. Additionally, we hosted our own experience days in China and Japan around the Formula One races to connect with our local partners and customers. My personal highlight was the panel talk at Hannover Messe together with Siemens and our joint customer GE Aerospace. Their CIO engineering presented how they use our spatial solution to digitalize the training of their technicians globally. They used to do that on a 600 page service manual with over 1,000 process steps and 200 components.

Now they use digital twins of the aircraft engine and step by step instructions based on our frontline AR platform for a completely new, fast and scalable training approach. Great to see how such real life examples spark conversation and inspire other customers at these industry events. On the other hand, I have mentioned a few minutes ago, we’ve also made a lot of progress in the SMB segment, especially in the context of the 1E integration. Already mid March, so only a few weeks after we closed the acquisition January, we were able to present first integrations between TeamViewer and 1E technology. Concretely, the real time endpoint visibility of 1E’s Dex platform was integrated into our device monitoring, which is part of our remote monitoring and management solution for SMB customers.

And only yesterday, we went one step further and announced TeamViewer DEX Essentials, a new add on to our remote connectivity platform and especially interesting for SMB customers. I will explain it a bit more in a few minutes. Of course, we continue to work on deeper integrations and new offerings and are planning another SMB targeted product launch within the next weeks. Additionally, I would like to highlight two additions to our senior leadership team as they are relevant for our SMB business as indicated before. Earlier this year, our previous VP of Acquisition Marketing, Rolf Anwiler, took over a new role to be responsible for the entire SMB go to market strategy and execution at senior leadership team level.

And we have brought in Debbie Illitus, our new Chief Customer Officer, with a clear mandate to drive customer centricity inside the organization. With the above mentioned very concrete plans and activities, we are optimistic to bring our SMB business forward in the course of the year. Now let me give you an update on the progress of our integration of 1E. We’ve already successfully completed the first phase and are well on track to complete the majority of the integration within twelve months after closing. In terms of go to market, we already enabled cross selling of our enterprise products and pipeline generation at the beginning of the year.

Since then, we’ve had good discussions with TeamViewer and 1E customers, and the pipeline is developing nicely. With our new DEX Essentials offering for SMB, we’ve taken important steps towards SMB cross selling, which will serve as the basis for our integrated go to market readiness in 2026. Looking at product and technology, I already mentioned that cross product integration started as planned with the launch of our first integrated solution mid March and the announcement of DEX Essentials yesterday. We are now working on aligning our separate product strategies and roadmaps to fully integrate them in the next few months. And on the last point on this slide, processes and infrastructure, which are crucial for building a successful organization.

Our structure has already been streamlined across departments, and we are very well underway, integrating our office locations, processes and separate IT infrastructure such as the CRM and the ERP systems. We will continue to assess synergy opportunities as we progress with our transition plan and make sure to capitalize on potential optimizations. The next slide shows the new product I talked about already several times. TeamViewer DEX Essentials is an add on license to our remote connectivity platform that brings the power of digital employee experience to our existing SMB customers using TeamViewer for remote support and access. DEX Essentials is an out of the box and easy to deploy version of 1e’s DEX platform to help any IT team proactively manage and optimize the digital workplace, no matter at what scale.

With this offering, we are the first ones to bring the enterprise grade DEX capability downmarket. Going forward, we can make it available for our entire customer base, exactly as we told you when announcing the one year acquisition in December. The XEssentials can be accessed from an existing TeamViewer remote connectivity account, and it automatically detects and remediates IT issues through automated script. The product is available in an early access program now and will become commercially available later this month. First feedback from customers is very promising and shows that the combination of remote connectivity and Dex technology hits the nerve to make IT operations seamless and efficient.

To round up my part of this presentation, I would like to share with you our latest marketing campaign to enhance brand visibility and awareness globally. We launched this campaign last week ahead of the Miami Formula One Grand Prix with large out of home billboards at airports and additional digital advertising. The campaign is centered around our vision to become the leading digital workplace company. Our solutions support employees in their workplace, no matter in which company, which industry, which job. Whether we talk about IT help desk people, nurses, race car drivers, field service technicians, product designers, or warehouse workers, They have different tasks and responsibilities, but all of them benefit from TeamViewer solutions as we enable digitization, enhancement and automation of their daily work processes.

The result for companies across verticals is increased customer and employee satisfaction, reduced machine downtime, time and cost savings, faster onboarding of new colleagues, overall higher productivity. This campaign will run throughout the year and include a broad variety of channels and placements. We are looking forward to this new campaign and are very confident it will further shape our positioning as a vendor of innovative digital workplace solutions for SMB and enterprise customers across regions. And with this, I would like to hand over to Michael for the financial overview. Thank you.

Michael, CFO, TeamViewer: Thank you, Oliver, and good morning, everyone. Let us now have a look at our financials for the first quarter of twenty twenty five. If we go to the next slide, please. Given the macroeconomic uncertainties, I am pleased to report that TeamViewer had a good start into the year. Revenue and ARR were each up 7% in constant currency year over year.

At €190,000,000 revenue was slightly above our expectations, supported by good inflow from frontline yields. ARR reached almost €760,000,000 This was driven by a strong double digit ARR growth of our enterprise business, which was up 20% in constant currency and reached €224,000,000 Supported by 1E, enterprise NRR improved to 103% in the quarter And adjusted for net upsell from SMB customers to enterprise, the NRR reached very good 108%. Looking at our profitability on the right, we can see a significant adjusted EBITDA growth of 20% year over year to around €82,000,000 Our margin expanded by four percentage points year over year to 43%. Our profitability has benefited from optimized marketing spend despite the dilution from ONE E’s profitability in the consolidation. Pro form a adjusted basic EPS reached €0.29 which is an increase of 30% over TeamViewer standalone in the prior year.

And I am pleased to share that we improved our net leverage ratio to 3.1x, down from 3.2x at January. Now let’s dive into the details of our results. Next slide, please. The first quarter marked a good start into the year with continued strong revenue and ARR growth and strong profitability. Q1 pro form a revenue was up 7% year over year.

CEMUEO stand alone revenue was EUR172 million, up 7% in constant currency year over year, which was mainly driven by Enterprise and Frontline As we have seen in Q4, there was again good traction from Frontline deals. Q1 revenue exceeded our expectations due to revenue phasing from Frontline. 1E standalone delivered double digit revenue growth and reached pro form a EUR 80,000,000 on the back of high value deals from the previous year. ARR also grew by 7% in constant currency on the back of successful up and cross sell motions in all regions in Enterprise. Considering the challenging macro, this is a very solid result.

Pro form a adjusted EBITDA reached €82,000,000 in Q1, up 20% year over year. And as I already explained, we generated a strong adjusted EBITDA margin of 43% in the first quarter. Let us continue with our Enterprise business on Slide 15, please. Enterprise consistently delivered strong performance with double digit growth in both ARR and revenue. Pro form a revenue amounted to €60,000,000 in Q1, an increase of 21% year over year in constant currency.

Next to 1E’s year over year revenue growth, revenue inflow was also strongly supported by frontline projects in the quarter. Please keep in mind that historic quarterly 2024 growth rates shown in these charts reflect TIMVIO stand alone, while the shown quarterly euro amounts are pro form a. However, even so, you can clearly see the seasonality of our enterprise business with increased momentum towards year end. Going forward, we expect this trend to become even more pronounced with the growing share of enterprise in our revenue after the 1E acquisition. Pro form a enterprise ARR showed a steady, very strong year over year increase of 20% in constant currency in Q1.

As a reminder, 1E secured a major high value deal in The U. During Q2 last year. While it is possible that we may land similar high value deals in the future, it is lumpy, and these deals are not something we can plan for. As a result of tougher comps and phasing, this will impact the year over year growth in ARR for Q2. This phasing is totally according to our plan.

As I will explain later, we have reiterated our full year guidance for ARR. Supported by the 1E acquisition, enterprise net retention rate improved by three percentage points compared to TeamViewer stand alone in Q4 to 103% in Q1. Adjusted for upsell from SMB customers during the period, enterprise NRR reached 108%. This slight sequential decrease of the NRR adjusted for net upsell is also due to 1E in the mix, which is an enterprise focused business and does not have these upsell motions. The absolute amount of net upsell increased by EUR 1,000 quarter over quarter, as Oliver pointed out already.

On the top right, we can see enterprise ASP and the number of enterprise customers. Both KPIs are now calculated based on ARR. Pro form a enterprise ASP amounted to €44,000 per customer, an increase of 6% year over year. The number of enterprise customers grew by 14% year over year and now amounts to 5,044. Let’s now move on to our SMB business on Slide 16.

As Oliver already pointed out, in general, the lack of visibility and constantly changing macro dynamics also affect our SMB customer base to some extent. Despite this, the performance of our SMB business was overall solid in the first quarter. On a constant currency basis, pro form a SMB revenue grew by 2% year over year to €130,000,000 SMB ARR grew in line with revenue at 2% in constant currency year over year and amounted to €535,000,000 at the end of the quarter. Pro form a SMB ASP was up 2% year over year to €813 supported by some limited price increases in some countries. As with enterprise, this number is now calculated on ARR.

The number of SMB customers was 658,000 at the end of the quarter, which was largely stable year over year. Customer churn, now also based on ARR, is slightly up to 15.3%. This can be attributed to successful free to pay campaigns in the prior year quarter, which often lead to higher churn at the end of the subscription period. This quarter, we were less active with free to pay campaigns, which in return resulted in less customer inflow at the lower end compared to prior year. We now focus more on improving onboarding and customer retention to better help our customers, making the most of our solutions and customizing the product to their needs through additional add ons.

Let us now take a look at our cost base on the next slide. We delivered a strong pro form a adjusted EBITDA margin of 43%, up four percentage points year over year. This very good development is mainly a result of the optimized marketing spend. Good frontline revenue inflow also contributed to a slightly better margin than we expected for Q1. Overall, recurring costs remained stable year over year despite our continued investments in growth.

Cost of goods sold were 9% of revenue as we expected and reflect phasing effects, continued investment in our product platform and the development and deployment of frontline projects. Sales was 9% higher year over year as we hired new sales talent over the last few months, mainly in EMEA and Americas, to support our growth strategy. Sales as a percentage of revenue remained stable at 16%. As Oliver explained, we launched a new brand campaign April named Make Work, Work Better. As a result, we will see somewhat higher marketing costs in Q2 than in Q1.

R and D expenses were up 7% year over year as we invested in new products and hired new in house developers. This was offset by a reduced number of external R and D contractors. While G and A costs increased year over year due to phasing effects, they remained broadly stable as a percentage of revenue. Other expenses were up as a result of lower proceeds from derivatives. Let us move on to net income and EPS development on Slide 18.

Our pro form a adjusted earnings per share amounted to €0.29 in Q1, a significant increase of 30% year over year compared to TIMVIO stand alone. Please refer to Page eight of the earnings press release for details of the pro form a adjusted net income bridge. Main driver for this very strong result is the optimized marketing spend and the 1E contribution in the quarter, which led to an IFRS EBITDA of nearly €67,000,000 up 26% year over year. Total interest expenses almost doubled as expected compared to the prior year quarter and reached €8,600,000 in Q1, up €4,400,000 year over year. Unsurprisingly, the reason for this was the financing of the 1E transaction.

At the same time, share count was around 5% lower due to our continued buybacks during 2024 and further supported EPS growth in the quarter. With this, let’s move on to cash flows on Slide 19. Adjusted for nonrecurring cash flow items, levered free cash flow amounted to €44,500,000 in Q1, up 10 year over year. This resulted in a solid cash conversion of 54% in the quarter. For the full year 2025, we expect this cash conversion rate to remain around 70%.

Cash flow for Q1 includes 1E’s contribution from February and March, and it was impacted by two special effects. Firstly, there was nonrecurring cash out of €6,100,000 related to the acquisition of 1E. For the full year 2025, we expect this impact to equal around €70,000,000 as previously said. Secondly, we achieved a settlement in long standing legal disputes, which resulted in a one off payment of €11,600,000 in the quarter. In addition, we recorded higher working capital as well as higher interest payments in relation to the acquisition of ONE E in Q1.

This was partly offset by optimized marketing and lower tax payments due to refunds. Let me remind you that for full year 2025, we will see in total a positive onetime cash effect of around €20,000,000 from earlier changes in our tax scheme. This brings applicable cash tax rate to low 20s in 2025. And as of 2026, the cash tax rate will be in line with the P and L tax rate. I will now give you a short update to our financing on Slide 20.

We are progressing in line with our deleveraging target subsequent to the acquisition of 1E. We have improved our formal leverage ratio to 3.1x only two months after the acquisition closed at the January. Cash and cash equivalents amounted to around €134,000,000 at the end of the quarter. CapEx and the acquisition costs for 1E of EUR $668,000,000 were balanced by our operating free cash flow of EUR 38,000,000 and borrowings of EUR $720,000,000. As a result, financial liabilities amounted to EUR 1,200,000,000.0 and net financial liabilities to €1,000,000,000 at the end of Q1.

While 1E related financing has not changed, we were able to further reduce interest rates by rounded 10 basis points to 3.9%. In addition, we achieved an interest hedge ratio of over 70% to €450,000,000 in new interest rate hedges to reduce the volatility of interest cash flow and interest result. Supported by our strong cash profile and cash conversion, along with our clear commitment to disciplined capital allocation, this positions us well in the current volatile macro environment and will help us to achieve our leverage target of around 2.6x by the end of twenty twenty five and below 2x by the end of twenty twenty six. Let us continue with our financial guidance on the next slide. Let me summarize.

The quarter was a good start into the year, and we achieved year over year growth in pro form ARR, revenue and adjusted EBITDA, a notable result in the current volatile and less predictable macroeconomic climate. We expanded our profitability by four percentage points year over year and delivered a strong pro form a adjusted EBITDA margin of 43%, slightly above our expectations. We recognize that we operate in an environment with increased macroeconomic uncertainties and reduced visibility. Whilst being cautious, we reiterate our pro form a full year 2025 guidance. For the full year 2025, we anticipate continued top line growth on a pro form a and like for like basis as outlined in the table.

We expect ARR between $815,000,000 and €840,000,000 which is between 7.510.8% growth in ARR year over year. We expect the full year pro form a revenue between $778,000,000 and €797,000,000 This translates to between 5.17.7% year over year revenue growth. Let me remind you that our full year guidance is based on a euro to dollar exchange rate of 1.5. If we would calculate the ranges on today’s eurodollar FX rate of €1.14 this would reduce our guided ARR range by around €80,000,000 and the revenue range by around 10 teens of millions of euros. As explained, Q1 revenue exceeded our expectations due to revenue phasing from frontline.

Therefore, when it comes to indicative revenue phasing this year, for the first half of twenty twenty five, we continue to anticipate revenues of at least EUR374 million, as indicated in February. For the second half of twenty twenty five, we maintain our expectation of at least EUR104 million in revenue. We expect pro form a adjusted EBITDA margin of around 43% in full year of 2025. We currently expect a broadly stable trend every quarter during the year between 42% to 44% with a slight uptick in the second half due to higher revenue. With this, I would like to hand back to the operator to open for

Moritz, Conference Call Operator: And the first question comes from Alice Jennings from Barclays.

Alice Jennings, Analyst, Barclays: If I could first just ask a question on the outlook for Q2. So thinking about what you’re seeing in April in terms of any changes in client behavior, do you expect to see a headwind from macro in Q2? And then also thinking about the headwind to ARR growth from the large 1E deal last year, how much of an impact do you expect this do you expect this to have? And considering these factors, do you expect Q2 to be in line or perhaps slightly softer than Q1? And is there anything else that we should consider there?

And then just the second question, thinking about the launch of Dex Essential, what’s the rough magnitude of pricing uplift that we can expect there for a TeamViewer remote or a Tensor customer? Thank you.

Michael, CFO, TeamViewer: Yes. Thank you, Alex. Let me start with the first one. So first of all, we are just getting April in, and it’s really too early to quote anything with regard to Q2. Of course, we see, as everybody, a cautious behavior on the customer end across the regions and across the segment of SMB and enterprise.

But I would call it so far so good with a little bit longer sales cycles, but we are on top of all of the relevant deals. So we are working on that. And of course, June is the decisive month for Q2. With the next question

Oliver, CEO, TeamViewer: The next Essentials, yes. So we launched it yesterday. This is an add on module. But as I said before, we will continue to do launches. So this is a second step in a series of launches.

Stay tuned over the next weeks. And then also the pricing and the offering will be out in the market. We only have an early access program at the moment. So it’s not a commercial launch yet, and therefore, price is going to come. Pricing is going to come relatively soon.

As you can imagine, it’s a very valuable feature because it’s an automation for our customers. So there will be a meaningful uplift to a normal TeamViewer license, but more details to come over the next weeks.

Alice Jennings, Analyst, Barclays: Great. Thank you very much.

Moritz, Conference Call Operator: Then the next question comes from George Webb from Morgan Stanley. Please go ahead.

George Webb, Analyst, Morgan Stanley: Hi. Good morning, Oliver. Good morning, Michael. A few questions from my side, please. Firstly, just back on on the DEX Essentials, particularly for those smaller customers.

What what’s the sales approach there? Because I guess a small business is probably still not familiar with what DEX is. Is this kind of a webinar based marketing approach? Or or what’s the way you scale adoption of of that solution in as light cost away as possible? Secondly, just on the marketing spend now, we’ve run United or or or run the the size of that deal much lower.

When we think about this full year,

Bisera Grubesic, Head of Investor Relations, TeamViewer: you know, how should we

George Webb, Analyst, Morgan Stanley: think about the different buckets of spend you now have going on within your marketing line between, I guess, search based spend versus other categories? That would be interesting. And just lastly, on cash conversion, when we think about the full year and beyond, what’s the sorts of ranges we should be looking at? Maybe

Michael, CFO, TeamViewer: I’ll start with the last one, cash conversion. George, thank you, by the way. First of all, right now, you saw the 54%, and we are totally convinced to have the full year in the vicinity of the 70%, which gives also a clear indication on the strength of our strong cash profile. You know that because of the multiyear deals for 2026, we think we are rather in the vicinity of 62 to 65, but that is all mentioned already, so no change.

Oliver, CEO, TeamViewer: Yes. Then maybe on DEX Essentials and what’s more to come, clearly, this is targeted on SMB. As you know, our SMB engine is all about the marketing front end for digital marketing, then it’s about e commerce conversion, And it’s about a very powerful and capable inside sales team, which is very sizable and it covers our customers globally. So the go to market approach for the products around this will be very much as you described, so digital teasing. Then there will be, webinars or sales, trials on the webshop, and then our inside salespeople.

And then the nature of it, obviously, is to make it so easy to deploy that also smaller customers and smaller teams with less resources can deploy the key essentials of it. As you rightly point out, if you talk to a smaller SMB, then probably the concept of DEX might not be as familiar. That’s why we, in our marketing approach, we basically use interchangeably DEX, digital workplace enablement, and also automated endpoint management. And one of them is clearly something which resonates with different customer segments of different industries. So that’s how we go about it.

And clearly, as we all know, customers in general want less agents, less tools. So there’s kind of a consolidation towards platform play. We believe we are incredibly well positioned for that, and that will also be, the whole, I would say, notion of the marketing concept is to consolidate functionalities onto one platform together with our remote control and access solutions. So that’s how we work. Then you had a very specific question on marketing spend.

That’s nothing we want to disclose more detail than we do. It’s a combination of significant awareness building deals, like, for example, the deal with Mercedes AMG team to position our brand in the key verticals for the key use cases. And then obviously, we do a mix of digital and nondigital or half digital components, but we don’t want to give a quantified split of these different instruments.

Michael, CFO, TeamViewer: Absolutely. And it should increase sequentially quarter over quarter, but it’s all in what we planned for the entire year. So we’re just indicating you a little bit of different seasonality, not more or less. No worries about margin also. Got it.

Thank you.

Moritz, Conference Call Operator: Then the next question comes from Ben Castello Bernhaus from BNP Paribas. Please go ahead.

Ben Castello Bernhaus, Analyst, BNP Paribas: Good morning, folks. Yes, thanks for having me on. Two for me, please. Firstly, just on the 1E stand alone performance, I think, up 12% constant currency, guiding for the year more like closer to 20%. I know you mentioned you lapped some large deals in Q1, and you also mentioned that there’s another one to come in Q2.

So I guess the first part is should we anticipate that the 1E stand alone growth decelerates from that 12% into Q2? And then secondly, regardless of where that shakes out, I think it would imply quite an acceleration in H2 for 1E to get to you towards the guidance area. So just helping us on the what’s underpinning the confidence on that. And then the second follow-up question was just around that the special legal disputes impacting cash flow. I think you said it’s settled.

Can you just comment on what that was and if you expect any further cash charge to come in the year?

Michael, CFO, TeamViewer: Yes. Thank you. Ben, let me start with the last question on the settlement. Actually, that is a big relief for us. I start with the most important part.

We don’t expect anything else to come. Actually, we know that there’s nothing else to come. And this is why it’s a relief. Think by the end, by the way, for both parties, the settlement was a big help for us. And you see that there’s hardly any impact on the P and L, which means we were catering so that Over all these years, we have this now finally out of sorry for my French, the shit out of the balance sheet.

And from now on, we can focus on the real business. So it’s only the cash impact, and this is why we also position that right upfront pretty clear.

Oliver, CEO, TeamViewer: Performance, 1E standalone performance. Yes, exactly as you say, we’re lapping some large deals on this on year over year growth. And the kind of key parts of the pipeline, both for 1E, honestly, and also for TIM VUA over the last years, as you know, and as you’ve seen in the second half of the year and mostly also Q4, very clearly. And I think, honestly, even in the current environment, it’s probably even more pronounced with the uncertainty out there in the market. So I wouldn’t expect any major improvements in Q2.

On the contrary, yes, 1E stand alone. There has been a very big deal in Q2 last year, which we will be which will be the anniversary. And while that deal is secured for the most part of it, it’s very tough comp to grow on top of it. So I would see on the 1E side, really not an acceleration in q two. That does imply an acceleration in H 100%, which is what we have seen and what we have been managing over the last years consistently.

So that’s just the nature of the enterprise portion of the business.

Mohammed Moawala, Analyst, Goldman Sachs: Okay. Thank you.

Moritz, Conference Call Operator: And the next question comes from Mohammed Moawala from Goldman Sachs. Please go ahead.

Mohammed Moawala, Analyst, Goldman Sachs: Great. Thank you. Good morning, Oliver. Good morning, Seth. Can I I I had a morning, Michael?

Sorry. I had a couple. So firstly, you obviously sound, you know, pretty cautious around the environment. Could you give us a sense around the kind of the full year guide? Do you feel that perhaps the the lower end of the guide is a more reasonable kind of assumption at this stage?

And more specifically on q two, should we expect kind of ARR to potentially a risk of a deceleration further and then a very kind of strong q h two? I know you’ve also got, obviously, the the enterprise business is is very seasonal and and h two weighted. So also wanted to kind of understand, against the macro, all the levers you have. So you’ve obviously got campaigns on the SMB side. You’ve got some new product introductions.

And then there’s obviously the whole one e cross sell, upsell motion. And my second question was really around 1E. Could you give us a sense of what does your ARR growth look like in the context of of the 12% top line? And, you know, how should we anticipate that kind of second half reacceleration? And do you have any specific kind of exposure to U.

S. Federal, both in the 1E business or in the TeamViewer business that could be a potential headwind as well to navigate? Thank you so much.

Michael, CFO, TeamViewer: Yeah. Let me start maybe at the end. So first of all, ARR is not separately disclosed, only revenue, and we should stick to that. We disclose almost all and everything, number one. Number two, on federal business, it’s a low double digit million number, rough cut $10,000,000 to $11,000,000 so to say.

So the share overall is, of course, in 1E higher, rough cut 20% overall in the total business, rough cut 45%. If you take combined, that’s the overall business sector, so to say. And with regard to your first question, Oliver’s maybe taking then the middle one, with regard to are we trending rather towards the lower end of the guidance? Well, really not, not at this point. This is why we gave a range of the guidance at the beginning of the year for the full year, and we had a good start a really good start into the year now with Q1.

So of course, Q2 is important, and the macro terminal only started at the end of Q1 or at the beginning of Q2. And we don’t see major effects yet in April. So far too early to call either victory or defeat. And then you had one more on campaigning and other elements?

Oliver, CEO, TeamViewer: Well, I think the second question was on Yeah.

Mohammed Moawala, Analyst, Goldman Sachs: When you think of the effect of those over the course of the year? What is it more pronounced in the second half?

Oliver, CEO, TeamViewer: Yeah. So look. I mean, the integration started end of beginning of this year effectively. There’s a there there’s quite some stuff in the pipeline in terms of product integrations already for the SMB side. So we’ll be able to market it in full swing in a few weeks’ time, as I mentioned.

So naturally, then there is pipeline build sales cycles for the entry level enterprise, but mostly for SMB. So this is there’s a lot of in year pipeline build and conversion than typically sales cycles one to three months or so. So that’s clearly second half of the year. On the enterprise side, cross sell, we have enabled all the teams. They are talking to customers.

We have been out at events. There’s good pipeline built, especially in EMEA and America on cross selling. APAC, not yet because we don’t have a dedicated team yet. We only ramped there because 1E didn’t have business there. And clearly, pipeline, if you look at the majority of the pipeline that we’re building, these are Q4 deals.

And hence, we do expect a significant acceleration in the second half of the year, as we’ve seen with TIMU as stand alone before and 1E stand alone and the cross sell, obviously, even more so because we only started throughout this year. So from that perspective, on an ARR development, Q2 will clearly be the most difficult one.

Mohammed Moawala, Analyst, Goldman Sachs: Got it. And can I just clarify on the overall ARR? The 7% that you’ve sort of done, is that still kind of a level you can sort of maintain as you go into Q1 and appreciate it’s gonna come down to kind of how the month of June also evolves? Or or is there a risk that perhaps, you know, that decelerates a bit before we see that big reacceleration in H ’2? Thank you.

Michael, CFO, TeamViewer: So for Q2, as you mentioned, because of this big VA deal, we should not expect an acceleration of the AI. It’s rather for the second half of the year. So this is why we also addressed this proactively. It would be rather a little bit more muted versus Q1. But then from then on, it will grow.

Mohammed Moawala, Analyst, Goldman Sachs: Got it. Thank you very much.

Moritz, Conference Call Operator: Then the next question comes from Victor Cheng from Bank of America. Please go ahead.

Victor Cheng, Analyst, Bank of America: Hi, thanks for taking my questions. No one has been asked already, but if I go back to the point on the guidance and the macro assumptions, obviously, you’re you’re thinking that you’re probably not trending towards low end of the guidance right now. But can you give us some color on how you think about the range? Maybe on the lower end, is it maybe worse macro situation that you’re thinking about? And then is that layering on top of maybe, small slip pipe pipelines and and deals?

And on the top end as well, what do you need to achieve to to get there?

Oliver, CEO, TeamViewer: So I think it’s a bit honestly, I think it’s bit crystal balling. Yeah. So the rate I mean, we’ve reiterated the guidance because we believe that the range that we have put out there at the time was reasonable. I think we had all thought, at least from my side, at the end of Q4 that things would open up a little bit, and the year started first few weeks more promising, but then it turned very, very quickly. And I think our guidance, the bookend of the guidance range, we’re already anticipating that when we put it out there.

A worsening macro, we had the lower end. And if things are opening up and we see traction on cross sell, to some extent towards the end of the year, then we’ll be upper end of the guidance. I don’t think that has fundamentally changed. What we are not so happy with is that the macro sentiment has changed to the negative. What we are happy with is the speed of integration on the product side and how quickly we are able to add capabilities and functionalities towards the SMB segment for the SMB segment.

So that’s faster than we thought. And also the pipeline build, the cross sell pipeline build on enterprise works well. And therefore, in the end, if we look at our own operational performance and what we have under control internally, we are happy with the integration. Macro, we haven’t. I think the combination is getting us to a guidance range which is still as it was last year now with different components and drivers, but the outcome is effectively the same for now.

Michael, CFO, TeamViewer: As Oliver also explained in his presentation, right now, we are really firing on all cylinders, be it fairs, be it trade shows, be it speaker slots, wherever, plus all the campaigning what we mentioned. This is across all segments right now, enterprise and and SMB. And we see also pipeline developing. We have big deals there. And in the end, it’s very difficult to predict, as Oliver said, to what the customers will finally do, but we are firing.

Victor Cheng, Analyst, Bank of America: Got it. Very clear. Thank you.

Moritz, Conference Call Operator: And the next question comes from Toby Ohck from JPMorgan. Please go ahead.

Ben Castello Bernhaus, Analyst, BNP Paribas: Yes. Hi, morning, and thanks for the question. Just wanted to come back on just on 1E for Q2. I know you indicated we shouldn’t expect an acceleration there in Q2 because of the tough comp. But just sort of thinking about the range of outcomes here, is there a sort of lower line in the sand that we can think about in terms of growth for 1E in q two given given that tougher comp?

And then just on the SMB segment specifically, you know, when do you think we should expect or start to expect to see a reacceleration in that part of the business?

Michael, CFO, TeamViewer: Yes. Let me take the second question first. SMB, as Oliver mentioned, now with all what we do, the Existential first, that’s our big campaign, big launch in May. Too early to believe that something will already kick in, in Q2. But first signs, of course, we all hope for that, should be seen in Q3 and then accelerate from there.

This is at least what we are up here as a team. And stay tuned. Yeah. And first question,

Oliver, CEO, TeamViewer: 1E standalone ARR Q2. Appreciate the I think it’s the third time hearing the question now. Appreciate the attempt, but we will not call that out. Q2 is important. In some markets, Regent, this is the year of fiscal year end for many companies.

We have the moving parts in The U. S, federal government, and overall sentiment, and therefore, let us take the next seven weeks push hard and then come with the results. One is, hard to predict at this point in time. And obviously, we don’t see any meaningful disaster scenario or so coming ahead of us, but I also don’t want to give a number. Ladies

Moritz, Conference Call Operator: and gentlemen, this was the last question. I would now like to turn the conference back over to Oliver Stijl for any closing remarks.

Oliver, CEO, TeamViewer: Yes. Thank you for your questions. Thank you for joining, and speak to you soon. And stay tuned out there in the market with our product and marketing releases. There’s stuff to come.

And talk later. Thank you. Bye bye.

Michael, CFO, TeamViewer: Thank you.

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