JB Hunt at 18th Annual Conference: Navigating Market Challenges

On Tuesday, May 20, 2025, JB Hunt Transport Services Inc. (NASDAQ:JBHT) participated in the 18th Annual Global Transportation & Industrials Conference. The company’s leaders shared insights on their strategic outlook amid fluctuating import volumes and a challenging trucking market. While the company faces margin pressures, it remains optimistic about its long-term growth and profitability.

Key Takeaways

• JB Hunt is adapting to varied import volumes, with a focus on converting highway freight to intermodal.
• Eastern network volumes grew by 13% in Q1, driven by consumer staples and paper products.
• The company is addressing margin pressures from lower truckload rates and high insurance premiums.
• Rail service performance is currently excellent, aiding operational efficiencies.
• JB Hunt aims to restore profitability in its ICS segment through operational improvements.

Financial Results

JB Hunt’s financial performance reflects a mixed landscape. The company’s Q1 margin stood at just below 7%, marking the lowest in two decades. However, the company is committed to achieving a long-term margin target of 10% to 12%. Despite the downturn in trucking markets, JB Hunt’s local lease business, particularly in the Eastern network, has shown resilience with a 13% growth in volumes.

Operational Updates

The company is proactively managing its operational strategies to adapt to market dynamics. JB Hunt is focusing on balancing headhaul and backhaul lanes to enhance network efficiency and profitability. The company has seen success in converting highway freight to intermodal, particularly in response to customer demand for cost savings and reliable service. Rail service, described as excellent by Darren Field, President of Intermodal, plays a crucial role in supporting these efforts.

Future Outlook

Looking ahead, JB Hunt is cautiously optimistic about navigating market challenges. The company is actively pursuing cost reduction initiatives and exploring opportunities to improve network balance and pricing strategies. The impact of the "import cliff" is varied, with some customers maintaining steady volumes due to existing warehouse inventories, while others pause shipments or shift sourcing locations. JB Hunt remains focused on achieving desired returns and generating contributions for asset usage.

Q&A Highlights

During the Q&A session, company representatives emphasized their commitment to returns on capital, guiding pricing and investment decisions. They noted the importance of every business segment generating the right returns without subsidies. Challenges such as high insurance premiums were acknowledged, with plans to offset these costs through pricing adjustments over time.

For a more detailed understanding, readers are encouraged to refer to the full transcript below.

Full transcript - 18th Annual Global Transportation & Industrials Conference:

Scott, Conference Host: Ready? All right. Fantastic. We’re going to get going with our next session with J. B.

Hunt. We’ve got Darren Field, the President of Intermodal and Brad Delco from Investor Relations up on stage. Darren, thanks for being back. I’ll pass it to you if any sort of opening points you want to make and then we’ve got a lot to talk about.

Darren Field, President of Intermodal, J. B. Hunt: Just hey, look, we’re excited to be back at Wolf. I don’t know how many years in a row this is for me, Scott, but it’s been a number of years and I think you do a great job with the conference and I look forward to the discussion today.

Scott, Conference Host: Okay, fantastic. So I want to we always start on sort of the demand and volume side. If I go back to the Q1 call, you talked about 2020% to 30% of your intermodal volumes originated on the West Coast. Then you said, and about half of that half of imports into the West Coast come from China. And so I think one of the I think questions has been there’s this very well publicized like import cliff into the West Coast, right?

And I think the question is like what actually does this mean for the domestic intermodal volumes, right? And there’s a difference in international intermodal and domestic intermodal. Obviously, in domestic intermodal. We’re not seeing this. We don’t get your weekly data, right?

But we get Union Pacific’s BNSF and we’re not seeing big drop offs in their volumes yet. And so I guess the question is like is this a yet where like there’s just a natural lag of when it comes into a port and when it shows up in your volumes? Or is for whatever reason there’s this hyper volatility in ocean, but the intermodal volume is going to be more steady and stable? How do you think about that?

Darren Field, President of Intermodal, J. B. Hunt: Sure. Well, think the hardest thing to do is answer that at a macro kind of simplified way. The reality is, if we have 200, three hundred customers on the West Coast that we do business with, we have kind of we’ll call it 25 to 50 different strategies around the current environment that those customers are operating in. We have customers that have large warehouses for their imports. They may have four, eight, twelve weeks of inventory in those warehouses.

This is not a bonded warehouse. It’s just the flow of which their imported cargoes happen to move. And so for the last, call it five, six weeks, I mean really nothing has changed with that group of customers. We don’t have great visibility from them on what’s happening with the imports that they’re bringing into those buildings, but they are telling us, hey, don’t expect anything to change with my volumes and we’ve seen that largely out of a significant group of customers. We do have customers that have said, you know what, I’m pausing shipments from China.

I have other sourcing in other parts of the world. We’re going to bring some inventory in from some different manufacturing location. I don’t we don’t get down into the SKUs with the customers. So we’re not going to typically see does that mean you changed products. It just means they’re going to run volume through the business we do with them through a different method.

And we’ve seen a number of customers that have done that. Now we do I don’t want to act like there are none. There are customers that have we’ve requested info from and who are saying, hey, I’ve paused my shipments and I’m going to be down with you over the coming weeks. And then we have customers that I think have really made no change at all. So it’s really hard to say at this point.

We do have all of that same kind of feedback continues into the next weeks, days and weeks. I think when we get into July and beyond, it’s really hard to tell what our we’re early on in the newest change in the China tariffs from a week ago to where we’re looking for feedback from our customers. And I think we’re trying to gather what does that mean for six or eight weeks from today. And as we learn more and we’re in the right setting, we’ll certainly share more about that. But there have been a number of customers that simply had alternatives to purely running imported cargoes straight into their domestic programs early in the cycle and had enough inventory.

So that has resulted in pretty steady business for us.

Scott, Conference Host: Okay. And then and just so I understand like what’s like when it comes into a port versus when it in theory it’s in a been translated into a domestic box on a train and shows up in your line. What’s that lag? Is it days, weeks, months?

Darren Field, President of Intermodal, J. B. Hunt: It’s all over the board. So we have customers where we actually execute the physical transload for those customers. And some of those have had a reduction in their imports. As an example, it’s a really small percentage of our business that we’re the transloader force. So that’s not necessarily what I would call a description of what’s happening everywhere.

The really large retailers run really significant warehousing operations in Southern California, where they’re bringing in goods that they are the importer of record. Those are unloading into that warehouse. They’re also buying products from vendors who they bought the they were the importer of record and have their own warehouse. So there’s an LTL shipment, a full truckload shipment into the same warehouse that we might have delivered an international container to for a really large retailer. And then they’re going to consolidate down into a specific they’re going to ship that load domestically.

So that’s where the noise inside of the way imports find their way into the domestic supply chain is kind of all over the map. Some of it is done immediately, a vessel arrived, I’m going to organize a dray move, bring it to a cross dock, I’m going to transload it today, it’s in the gate tomorrow and it’s moving on a domestic train. But the vast majority of the imports come from some sort of warehouse where the customer may have days, weeks, even months of inventory before that has built up before it ships based on the demands of their particular supply chain.

Scott, Conference Host: Okay. So but it sounds like at least to date, right, you have not seen a big change in the volume trends even with this again this import cliff your volume trends are more stable?

Darren Field, President of Intermodal, J. B. Hunt: Look, think more stable than what you’ve seen from imports. I think there have been puts and takes. There’s customers that are down. There are some that are up. There’s a whole bunch that are just kind of normal.

So there’s still a little bit of wait and see for us. And we’re encouraged by our dialogue with the customers and we’re interested to see how the rest of second quarter and as we get into July and get past some of the noise that has been created from the import 40 foot data that you referenced early on.

Brad Delco, Investor Relations, J. B. Hunt: So Scott not to cut you off, but I think it’s important to remind the audience too. I mean, you go back and look at first quarter. We’ve been on this sort of theme for a while about pull forward. And just to repeat the number we provided publicly, our Eastern volume growth was 13% in the first quarter, which is really very small portion of that would be related to import. Our Mexico volume does we count that in our Eastern loads.

But there is strength in a lot of areas of our network really related to the value proposition we’ve talked about intermodal versus truck. I think in our first quarter conference season there were themes about hey we’re batting 1,000 in terms of seeing customers’ interest or willingness in converting highway freight to intermodal. So I think that’s also important to point out that trend has continued and I think unrelated to anything along the lines of questions you’re asking about imports.

Scott, Conference Host: That helps. So like two follow ups there. So like we’ve I spent ten minutes talking about like the 20 to 30% of your volume at the West Coast Port like the 70%, eighty % that doesn’t touch the port like is there a reason to think that that is impacted by what’s going on? Or is that more business as usual?

Darren Field, President of Intermodal, J. B. Hunt: Well, I mean, our Easter network, we showed strong trends in the first quarter. A whole lot of those kinds of commodities are food. They’re items that are likely not imported. I don’t want to suggest that none of it is. I mean the intact international volumes that flow to markets like Chicago, Dallas, Kansas City do translate into domestic moves at some point in the life cycle before they land in a store or get to their point of sale.

So there are elements of imported economics that find their way into the Eastern network, but it’s just a much smaller percentage of what happens there and there’s lots and lots of growth opportunity with commodities that are consumer staples, paper products, things that are made in North America and move here and certainly we’ve had a lot of good growth opportunity in the East and we certainly plan to continue that.

Scott, Conference Host: Maybe just like conceptually in what still feels like a very lackluster trucking market, You would think you need a tight truck market to grow local lease like

Darren Field, President of Intermodal, J. B. Hunt: how is local lease growing 13% right now? It’s been one of the real success stories we feel like over the last year has played out for us in that both of our Eastern rail providers are really doing a great job for us. Norfolk Southern CSX are have been good partners and have delivered a great service product. We’ve worked together, to talk about what we need to do to sustain service, high service quality for our customers moving forward. Brad highlighted that we’ve shared for months now that we’re batting 1,000 on customers placing a high priority on the conversion of highway business to intermodal in this cycle.

It’s not new for customers to say they want to do it, but I think in the 2025 bid cycle, there was a lot more attention and really it’s a reflection that coming into the year, I really do believe our customers did not believe truckload capacity and low prices would be sustained. And they wanted to lock up capacity today and produce a savings even against a depressed pricing market. They’re under our customers are under really intense cost pressure. They have their CFOs are telling them your transportation budget has to be flat to down. And when they look at the full calendar year, they’re asking themselves, is there a way I can save some money today and bank that against my budget for the whole year.

And I think that’s been an influencer and we’ve been able to produce a really high quality service product for those customers and they’ve enjoyed some savings against the truckload market that they believe is likely to increase over the course of the year. That hasn’t happened yet, but it is a wait and see and the year is not even halfway over. So we’ll wait and see, but we’re not giving back that growth to the highway since depressed truckload pricing has sustained. We’re keeping that business and continue to find avenues for growing in the East.

Scott, Conference Host: Just so I understand what you’re trying to say. So as a shipper, right, there’s two ways you can get your cost down. You could you can get lower truckload rates or you can convert from truck to intermodal. You’re saying the last couple of years, it’s been easy to get lower truckload rates. Now maybe shippers feel like we’re getting to the end of that and at some point it’s going to go against us.

So the better alternative to get lower all in freight rates is to go to intermodal. You think that’s what’s happening?

Darren Field, President of Intermodal, J. B. Hunt: I think customers are nervous about the balance of the full calendar expect that before this year is over they may have to pay higher truckload rates. That’s going to be a bigger percentage of their business. There’s more of their business that truckload is probably the correct answer for. But how can I begin to bank some savings here and now and intermodal is one of the quickest best ways to do that?

Scott, Conference Host: And how would you so it sounds like we’re having success with volume as bid season is going on. Are we seeing any success with pricing as bid season is going on?

Darren Field, President of Intermodal, J. B. Hunt: So we highlighted that we were mildly satisfied. I think the best way to say that is yes and no. We’ve had rate increases in the headhauls. We’ve had lost volume in the headhauls where we believe strongly in the quality of the service product we’ve offered. We asked for what we believe to be an appropriate price and the customers chose an alternative.

Some of that is probably that same budget conversation where on that business they couldn’t they were willing to take the risk of what we would believe to be a weaker service opportunity and choose a different provider or, they just really didn’t care as much about the service that we were offering and didn’t feel like that value represent itself. So there are times when you have to say, look, my quality of my product is worth X, you’re not willing to pay X, so we’re going to agree to disagree. And I know this in the pricing cycle, our answer can never be no losses. Sometimes we have to experience that in order to understand where the market is and that’s been the case at times. But we have also achieved a number of customers have said, your service is superior to the alternatives.

I want to know that I’ve got the quality of your program behind my supply chain and I’ll agree to your pricing.

Scott, Conference Host: I want to spend a minute here. I feel like I’ve heard you and others by the way talk more about this distinction between headhaul lanes and backhaul lanes and getting pricing in one but not in the other. I feel like, unless I’m just not remembering, right, that this feels like a different way to talk about the market. And so I guess that is this what is this how the market always works where headhaul starts going up before backhaul? Or is this a new phenomenon that’s just a function of what now is just like an extended down cycle?

Darren Field, President of Intermodal, J. B. Hunt: Well, I think we’re expanding on the cost challenges we face and what those mean to our margin profile. And so we’ve highlighted the balance of our network as being one of the challenges we faced. And that meant, we needed to grow in back calls in order to fill up empty containers to create a more balanced network. It’s also highlighting just the macro pricing environment historically in our business gets a lot of attention. So if we come out in Q1 and I think we said our revenue per load ex fuel was down 2% or maybe 1%.

Scott, Conference Host: Down 1%. Well,

Darren Field, President of Intermodal, J. B. Hunt: sometimes the investor community is going to say, well, you must be reducing rates. Well, if we’re just growing faster in the backhauls than we’re growing in the headhauls then that can also influence just the mix of all the traffic. And so we’re trying to talk a little bit more about it, so that it’s not misunderstood as being just cut in rate for the sake of volume. We want to make sure that we have the opportunity to talk about the how and the why of what we do in order to repair elements in our network.

Scott, Conference Host: But should we expect that mix dynamic to continue where like that quoted rev per load stays something negative all year? Or do you think that

Darren Field, President of Intermodal, J. B. Hunt: it just depends on the kind of business that’s available to us. And as we go through the year, we’re certainly looking for continued growth in the Eastern network that puts a little pressure on the revenue per load. It’s shorter length of haul as an example, But that’s a good thing for our system and helps us grow and helps us achieve certainly EBIT growth and volume growth. So that’s how we’ll focus on that and we’ll reflect more about the mix of our business as we move forward.

Scott, Conference Host: Maybe just one more on pricing, because I hear and sense like a lot of debate about sort of the outlook for intermodal price, right? Certainly, you and others have added a lot of boxes to the system, the network over the last few years. And I think some people have a view that this is going to be a limiting factor in getting Intermodal price, not just this year, but even beyond, right? I’ve had a thought that it’s more the limiting factor and your price is probably more truckload price, but we don’t really until truckload price really goes up, we don’t really know what the limiting factor is. How do you think about it?

Does the amount of boxes that you have parked and stacked or whatever is this going to limit your ability to get price whenever the trucking market really gets price. Understand. I understand.

Darren Field, President of Intermodal, J. B. Hunt: 100% understand. And I share this with anybody that will listen whether it’s a customer, whether it’s a competitor, whether it’s an investor. Nobody in the pricing department even knows how much equipment is in storage. We’re not sitting down and saying, okay, I’ve got to achieve x growth because of the containers we’ve purchased. Now are we looking at what are all the best ways to utilize that capacity?

Can we grow business in our dedicated business unit where we have leased trailers? Can we utilize containers in that business as an example of something we’re doing with the excess capacity. I think that when we have a customer and this does happen that says, hey, I know you bought all those containers, so I’m going to need another 5% rate decrease in order to give you the business. Like that kind of conversation is not common, but it does happen. And to that it’s like, absolutely not.

We bought the equipment in an effort to be prepared for a time when there’s demand. I don’t want a customer to believe that our ownership of that equipment somehow means that we just absolutely have to have their business. We need a fair return on the business that we operate. What we are willing to do and this is why the pricing team doesn’t spend too much time on excess equipment, We’re pricing business with the mindset of container cost around what it should be normally. Like don’t necessarily apply a bunch of excess container equipment ownership cost inside the way you think about pricing.

That’s a result of having an underutilized business, but it’s not part of our pricing discussion. We’re going to approach customers with a fair return on costs that might be a more normalized utilization of our equipment without having too much excess. Scott, I kind of liken it to and maybe stretching here.

Brad Delco, Investor Relations, J. B. Hunt: The market understands our approach to dedicated, right? It doesn’t really matter what’s happening in one way rates. We when we design a dedicated deal, we have X number of trucks, X number of trailers as a result invested X number of assets. We target a return on that capital that we’ve deployed. What’s going on in the market maybe on the margin could influence how aggressive we want to be, but we’ve been very consistent with how we’ve underwrite underwritten dedicated deals for a long period of time.

In a similar vein, we know how much a container cost, chassis, trucks, what it costs to run our network. We’re trying to generate a contribution for every day’s usage of that asset. And that’s really what informs the pricing team. And so as long as you keep that sort of same discipline and philosophy around pricing to returns, sure the market is going to influence that to some degree and you have to defend the network because it’s more of a network business than dedicated. But I think that’s probably more of the focus internally.

We get that question so many times. I don’t know how to better answer it. But Darren, I know you did a great job answering it. Hopefully, I had another perspective to it because we’ve always said it returns on capital are very important. It’s the North Star for Hunt.

It still is the North Star. We’d love to have those assets utilized in generating revenue and EBIT dollars for us. They are metal boxes that have no moving part other than hinges on them and they can sit idle. If we quantified what these costs are on an annual basis, those aren’t all cash cost. And so just some things to remind the audience, think it’s important.

Is

Scott, Conference Host: when I just look at margin, we’re at Q1 was just below 7%, right? It’s lowest in twenty years. Sorry for the reminder. Is can we make progress from that level this year? Or is that not clear?

Darren Field, President of Intermodal, J. B. Hunt: I would say, we believe we set out this year with the idea of improving our balance. We wanted to grow our business and we wanted to achieve rate increases. I think we have improved our balance. We are growing our business. So we’ve achieved two of those.

The pricing element of it and the role that that influences on our margin is certainly a little bit of wait and see. I mean, there’s some outside hey, look, there is still noise. I highlighted that I feel like our volumes have been steady. There is noise inside the mix of what’s happening within our network and we want to see how that plays out for the rest of the year. Is there an opportunity potentially this year with some sort of a brief uptick in demand for some sort of recovery?

And does that give us a new door to open around a pricing discussion? Possibly. Certainly, want our customers to be aware if there’s a surge coming, we’re going to ask to be compensated for costs we incur in order to accommodate capacity for any kind of a surge. There continues to be a really significant focus on how do we find better balance in our network. And then there are real projects around cost efforts, whether that’s inside our headcounts, in the teams that are leading our drivers and our customer teams, our back office support systems, I mean, all of those areas can we find improvements inside our cost to serve and we are challenging ourselves.

Exactly when does that show up? Well, it’s a combination of all of it. And so without knowing exactly when we get the right kind of balance in the network or when we can achieve some of these cost savings initiatives, I mean that’s our it would certainly be our goal. We’ll have to wait and see how it plays out.

Scott, Conference Host: If the ocean guys are now starting to put in some really big peak season surcharges starting in June, do you think that means that there it’s inevitable for you guys to get?

Darren Field, President of Intermodal, J. B. Hunt: Well, man, hope so. I would love for a big uptick in demand. That would be great. I just want to highlight the system kind of the import system appears to have slowed down for what four weeks. And four weeks is not that much time to recover from.

So I don’t want to anticipate some massive incline in demand because of a four week slowdown. That feels like a pretty short period of time to have some sort of really significant sustained on the domestic.

Scott, Conference Host: And if you’re not seeing a big drop in domestic talking

Darren Field, President of Intermodal, J. B. Hunt: yes, I’m talking as it relates to imports what we’ve seen there. It just hey, it matters, but you need a really sustained period of time before that’s going to result in a big uptick or you need a big uptick in demand at the same time.

Scott, Conference Host: Do you still feel good about long term 10% to 12% margin?

Darren Field, President of Intermodal, J. B. Hunt: I do. Know that we have we’re disappointed. We’re more disappointed in our margin than any shareholder. And that we’re frustrated by the extended down cycle in truckload prices and we’re frustrated by insurance premiums and claims costs at levels that are just extremely high and a massive burden against our margin while we’re delivering record safety performance. So there’s a number of things that are we’re frustrated with and focused on.

We do feel like insurance is an industry event and ultimately that has to be overcome with pricing. We know that we have excess capacity. I think our CFO highlighted on the fourth quarter call, we felt like it was about a $60,000,000 annualized cost for us in 2024. The majority of the excess capacity is intermodal’s excess capacity. So between insurance and excess capacity, there are some real growth trajectory to get us back into closer to our target margin.

And then when you look at the health of the competition in the industry, it’s uninvestable. So it does feel like there’s an opportunity coming in the future when prices can help us overcome and get back to our range.

Scott, Conference Host: We’re over time and I’m going to get yelled at, but I have a couple more I want to do maybe just quickly very quickly if we can. Rail service?

Darren Field, President of Intermodal, J. B. Hunt: Never been I mean, ten years best it’s been really all of our providers are excellent. We’re thrilled with where we’re at on rail service.

Scott, Conference Host: And then maybe just a couple of few outside of intermodal. Are we confident about 2Q being the bottom in dedicated truck count?

Brad Delco, Investor Relations, J. B. Hunt: Yes.

Scott, Conference Host: That seem very confident.

Brad Delco, Investor Relations, J. B. Hunt: I’m going be efficient for you.

Scott, Conference Host: Do we think ICS gets back to profitability?

Brad Delco, Investor Relations, J. B. Hunt: As soon as possible.

Scott, Conference Host: Okay. Fair enough. And then There’s a lot.

Brad Delco, Investor Relations, J. B. Hunt: I’d say there’s a lot of efforts. I think if you’ve been paying close attention, we’ve been doing a really good job on the OpEx side. I think there’s opportunities for us to scale gross profit dollars while also making some more improvements on the cost side. And we are pretty close in Q1.

Scott, Conference Host: Maybe not a fair question if it’s if I want a short answer, but it probably to me it feels like the more most like commoditized part of your business like at what point do we say it’s not worth it and we need to if we can’t make money in here and we need to move on? Maybe this is a better question at some point for Shelly and not for you, but

Brad Delco, Investor Relations, J. B. Hunt: There’s a lot to that question. Would say, when we think about the service offering collectively that we provide to customers, we think it’s an important part. We know that we have built and developed very meaningful and very significant relationships with customers that ultimately we were introduced to through ICS. But every single business that we have has to generate the right returns and pay their own way. There’s no subsidies at J.

B. Hunt.

Scott, Conference Host: Darren, Brad, thanks so much. Really appreciate it.

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