Salesforce Q2 Earnings Preview: Investors Demand a Comeback After Tough Year

Published 03/09/2025, 17:21
Updated 03/09/2025, 17:28

Salesforce (CRM) will report its fiscal Q2 results on Wednesday, with Wall Street anticipating results in line with guidance. Key questions include whether the company can reignite growth in Data Cloud and Agentforce.

The company has lagged behind its large-cap tech peers this year, ranking as the Dow’s second-worst performer after UnitedHealth. Its growth rate has stayed below 10% since mid-2024. Meanwhile, Oracle has benefited from the AI boom, moving in the opposite direction.

Key Highlights

  • Investors will likely analyze Agentforce adoption rates, growth performance in the Life Sciences division, and progress on international expansion during the upcoming earnings report and conference call. These areas are key to understanding the company’s strategic progress and future potential.
  • CEO Marc Benioff announced Salesforce has cut 4,000 customer service jobs as AI agents now handle over a million conversations, reducing support costs by 17% since early 2025.
  • Salesforce’s peers in the sales and marketing software sector have reported Q2 results, with HubSpot’s revenue up 19.4% and Freshworks’ up 17.5%, both beating estimates by 2.9%. Despite these gains, HubSpot’s stock dropped 5.8% and Freshworks fell 2.5%. Overall, investor sentiment remains positive, with share prices up an average of 3.2% in the past month, while Salesforce has increased 1.6%.

Analysts Expectation

  • A Citi analyst maintained a ’neutral’ rating on CRM with a new price target of $275.00, down from $295.00.
  • Cantor Fitzgerald analysts reiterated an Overweight rating on the stock with a $325.00 price target.

Salesforce Financials

Salesforce 5-Year Chart

Salesforce Latest Ratings

CRM Q2 2025 earnings after market on Wednesday Sep 03, 2025

Analyst Ratings and Earnings Expectation

Technical Analysis Perspective

  • CRM is facing significant resistance around 263–265, from a falling trendline drawn from December 2024 high of 369.
  • The stock rebounded after forming a bullish hammer candlestick pattern in mid-August 2025 on weekly charts.
  • It has a strong support zone between 238–227, tested three times since May 2024, which may trigger a large rally if held after earnings.
  • A decisive rally above 263–265 after earnings could lead to a move toward 275–279 resistance.
  • If it fails to break higher, the stock may trade within 265–238, with a below-238 move targeting 227 support.

Weekly Candlestick ChartSalesforce Weekly Candlestick Chart

CRM Seasonality Chart

Salesforce Seasonality Chart

Since 2006, Salesforce has averaged a -0.1% change in September, with negative performance in 50% of those years, and an average increase of 2.7% in October, occurring in 68% of years.

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