ChargePoint launches Safeguard Care for EV charging reliability

CAMPBELL, Calif. - ChargePoint Holdings, Inc. (NYSE:CHPT), currently trading below its InvestingPro Fair Value, introduced Safeguard Care, a new service offering that provides end-to-end reliability monitoring of its electric vehicle charging stations, according to a press release statement issued by the company. The company, which generated revenue of $408 million in the last twelve months, has been actively seeking new revenue streams while managing cash burn.

The program, now available in six initial markets, deploys trained service providers to conduct routine inspections of charging stations, identifying and repairing common issues during their visits.

Each Safeguard Care visit includes visual inspection of the charging station and surrounding area, cleaning, minor repairs or adjustments as needed, and a test charge to verify functionality after repairs are completed. Issues that cannot be addressed on-site are escalated to ChargePoint support for follow-up.

"Safeguard Care further demonstrates our commitment to delivering a reliable charging experience," said JD Singh, Chief Customer Experience Officer of ChargePoint, in the statement.

The service is designed for charging providers with high traffic and distributed charging stations, such as municipalities, parking garages and workplaces. It is particularly aimed at station owners without dedicated staff to regularly inspect and maintain their stations.

Safeguard Care complements ChargePoint’s existing Assure service, adding an on-site inspection component to the company’s reliability offerings.

ChargePoint, founded in 2007, provides EV charging solutions across North America and Europe with access to over 1.25 million charging ports worldwide, according to the company. Despite its extensive network, InvestingPro analysis reveals the company faces financial challenges with negative EBITDA of $201 million and declining revenue growth of -15.7% in the last twelve months. For deeper insights into ChargePoint’s financial health and growth prospects, including 16 additional ProTips, investors can access the comprehensive Pro Research Report available on InvestingPro.

In other recent news, ChargePoint Holdings, Inc. implemented a 1-for-20 reverse stock split of its common stock. This corporate action, which took effect at 12:01 a.m. Eastern Time, was aimed at increasing the share price to comply with the New York Stock Exchange’s minimum trading price requirements. The reverse split consolidated every twenty shares into one, affecting equity-based awards, stock options, and other related financial instruments. Additionally, UBS has maintained its Neutral rating on ChargePoint, keeping a price target of $0.65. The company’s first-quarter financial results for fiscal year 2026 showed a wider-than-expected adjusted EBITDA loss and revenue that did not meet forecasts. In light of these results, UBS has lowered its future sales projections for ChargePoint for the fiscal years 2026 through 2028. The firm expressed concerns over the company’s ongoing cash burn and questioned its ability to significantly cut costs to reach profitability.

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