Fed Governor Adriana Kugler to resign
LAS VEGAS - ServiceNow (NYSE: NOW), a prominent software industry player with a market capitalization of $200.77 billion and impressive revenue growth of 21% over the last twelve months, and UKG have announced a partnership aimed at boosting employee productivity and efficiency through the integration of artificial intelligence (AI) into workplace operations. According to InvestingPro data, ServiceNow maintains industry-leading gross profit margins of nearly 79%, demonstrating strong operational efficiency. The collaboration, unveiled at ServiceNow’s Knowledge 2025 event today, will see UKG’s AI solutions combine with ServiceNow’s newly announced AI Agent Fabric to modernize digital experiences for employees by simplifying tasks across HR, payroll, and workforce management.
The integration is expected to leverage AI to improve productivity, with preliminary data suggesting potential productivity gains between 15% to 50% and even higher for more complex tasks. This initiative builds on ServiceNow’s strong financial foundation, with the company generating $11.47 billion in revenue over the last twelve months. For detailed insights into ServiceNow’s financial health and growth prospects, investors can access comprehensive analysis through InvestingPro, which offers over 15 additional exclusive ProTips and detailed metrics. Both companies emphasize a people-centric approach, with ServiceNow’s CEO Bill McDermott highlighting the transformative impact of AI on businesses, and UKG CEO Jennifer Morgan stressing the importance of freeing employees to focus on strategic priorities.
The partnership will address various aspects of workforce operations. AI agents from both companies will work together to streamline employee tasks, from onboarding to time-off requests, in what is described as a seamless and invisible collaboration. Additionally, the collaboration aims to modernize payroll processes by providing real-time answers to employee questions and allowing payroll teams to concentrate on strategic projects.
ServiceNow and UKG will also tackle industry-specific needs, offering optimized scheduling and time management for frontline workers in sectors such as retail, healthcare, and manufacturing. AI agents will be able to make recommendations based on data patterns and historical information, aiming to improve business agility.
Josh Bersin, founder and CEO at The Josh Bersin Company, commended the strategic partnership for its potential to offer organizations an integrated approach to deploying AI for improved productivity and growth.
The announcement is based on a press release statement and does not include subjective assessments or promotional language. The partnership represents a strategic move by both companies to leverage AI technology in order to improve workplace efficiency and productivity. ServiceNow’s strong market position is reflected in its robust financial health score of "GREAT" according to InvestingPro analysis, which provides comprehensive research reports covering 1,400+ top US stocks, helping investors make informed decisions through expert analysis and actionable intelligence.
In other recent news, ServiceNow has unveiled a new AI-powered Customer Relationship Management (CRM) system at the Knowledge 2025 event, aimed at enhancing customer experiences through seamless workflow integration. The CRM, which has seen a 30% year-over-year growth, now boasts an annual contract value of $1.4 billion. Additionally, ServiceNow launched ServiceNow University to address the growing demand for AI-driven upskilling, offering a personalized learning experience within its ecosystem. The company also introduced the AI Control Tower and AI Agent Fabric, tools designed to optimize AI investments and improve enterprise AI management. In collaboration with NVIDIA, ServiceNow announced the Apriel Nemotron 15B reasoning model, which aims to enhance AI agents’ decision-making and workflow management. Furthermore, ServiceNow’s new AI platform for enterprise-wide orchestration has been adopted by industry leaders like Adobe and Visa, highlighting its role in business transformation. These developments reflect ServiceNow’s commitment to leveraging AI to improve productivity and business outcomes while addressing potential risks associated with AI innovations.
This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.