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Investing.com -- In the wake of DNA-testing company 23andMe’s recent bankruptcy filing, New York Attorney General Letitia James has advised customers to delete their accounts and safeguard their data. The call to action came on Tuesday and stressed the importance of protecting sensitive genetic information.
23andMe filed for bankruptcy in the United States on Sunday. The company has been grappling with diminished demand for its ancestry testing kits and a data breach in 2023 that negatively affected its reputation. The firm, however, assured customers that the bankruptcy proceedings would not impact its handling, management, or protection of customer data.
Despite these assurances, concerns among users have been rising, with many outlining steps to delete their accounts on various social media platforms. James has offered assistance to New York residents facing difficulties in erasing their data stored by 23andMe.
This advice from the New York Attorney General echoes a similar warning issued by California Attorney General Rob Bonta on Friday. Bonta also urged customers to delete their genetic data, pointing to 23andMe’s financial difficulties as the reason for his concern.
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