Trading activities of ICICIdirect clients was flagged to be disrupted on Thursday due to a connectivity glitch on the BSE Exchange. This technical issue has led to an increased latency in order execution on the NSE, which ICICIdirect recommended as an alternative for its clients.
The company is actively working with the BSE team to rectify the problem. Progress updates regarding the resolution are being shared via Social Media Platform X, as per the information provided by ICICIdirect. Investors have raised concerns about what they perceive as an "unreliable system", highlighting obstacles in selling stocks and delayed order execution on NSE.
These technical issues have been further complicated by existing grievances regarding ICICIdirect's customer service. Clients have expressed dissatisfaction with what they see as insufficient support from the company, intensifying the current predicament. The company is yet to respond to these additional concerns.
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