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ServiceNow to acquire NetACE for AI-first approach to network management

Published 26/02/2024, 12:32
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BARCELONA, Spain - ServiceNow (NYSE: NYSE:NOW), the enterprise cloud-based platform provider, today announced its intent to acquire NetACE, a network management and automation technology from Atrinet. The acquisition, expected to close in Q2 2024, aims to bolster ServiceNow's offerings for the telecommunications industry by integrating NetACE's capabilities into its platform, providing telcos with a unified, AI-first approach to network lifecycle management.

Telecommunication companies often grapple with network management inefficiencies, relying on manual processes that hamper productivity. The integration of NetACE's network discovery and activation features into ServiceNow's existing telecom products is anticipated to streamline operations across the entire network lifecycle, from sales to service activation and assurance.

Rohit Batra, ServiceNow's general manager for telecom, media, and technology industries, emphasized the strategic advantage of the acquisition, stating that it will enable service providers to manage the entire network lifecycle on a single platform, thereby increasing productivity and reducing costs.

With the addition of Atrinet's NetACE, ServiceNow will offer a comprehensive suite of services that includes discovery, activation, field service management, incident management, and workflow initiation from one platform. NetACE's cloud-native suite employs a low-code approach for automating network management processes, aligning with ServiceNow's focus on ease of use and efficiency.

Concurrent with the acquisition, Atrinet will become a certified ServiceNow Consulting and Implementation Partner, deepening the relationship between the two companies and expanding ServiceNow's implementation services.

Atrinet's CEO, Efi Levi, expressed enthusiasm for the partnership, highlighting the alignment of Atrinet's mission with ServiceNow's platform capabilities and their shared goal of driving operational efficiencies and growth for global telcos.

The financial terms of the acquisition have not been disclosed. This transaction follows ServiceNow's announcement of its collaboration with NVIDIA (NASDAQ:NVDA) on generative AI solutions for the telecom sector and the adoption of ServiceNow's platform by Segra for enhanced case and incident management.

The information in this article is based on a press release statement.

InvestingPro Insights

As ServiceNow (NYSE: NOW) continues to expand its footprint in the telecommunications sector with strategic acquisitions like NetACE, investors and industry analysts are closely monitoring the company's financial health and market performance. The latest data from InvestingPro paints a picture of a company that's not just growing, but also managing its finances with a strategic edge.

ServiceNow boasts a robust Gross Profit Margin of 78.59% in the last twelve months as of Q4 2023, demonstrating the company's ability to maintain profitability even as it scales up operations. This impressive margin is a testament to ServiceNow's operational efficiency and pricing power within the enterprise software market. Furthermore, the company's Revenue Growth of 23.82% in the same period indicates a strong demand for its cloud-based solutions among businesses seeking digital transformation.

Investors considering ServiceNow's stock will find that it is trading at a high Price / Book multiple of 20.72, which reflects the market's high valuation of the company's assets relative to its share price. This could be attributed to the company's innovative product offerings and its potential for future growth, especially in the burgeoning field of AI-driven network management for telecommunications.

Adding to the positive outlook, two InvestingPro Tips for ServiceNow include the company's "Impressive gross profit margins" and the fact that it is a "Prominent player in the Software industry." These insights further reinforce the company's strong position in the market. For investors looking for more in-depth analysis and additional tips, InvestingPro offers a total of 19 tips for ServiceNow, which can be found at https://www.investing.com/pro/NOW. And for those ready to dive deeper, use the coupon code PRONEWS24 to get an additional 10% off a yearly or biyearly Pro and Pro+ subscription.

With the upcoming earnings date on April 24, 2024, market participants will be keen to see how ServiceNow's strategic initiatives, like the NetACE acquisition, will translate into financial performance and whether they will continue to drive the company's impressive growth trajectory.

This article was generated with the support of AI and reviewed by an editor. For more information see our T&C.

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