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Raya Customer Experience operates as a business process outsourcing (BPO) and contact center outsourcing company. It offers CX management solutions, including customer services, technical support, collections, cross selling and upselling, customer acquisition, customer retention, back office and CX advisory services. The company also provides digital solutions, such as robotic process automation, data analytics, omnichannel, and Al- chatbots; call central seat rental solutions; and human resources outsourcing services. The company serves retail and ecommerce, automotive, banking services, FMCG, games, healthcare, travel and leisure, white goods, media and communication, and government service industries. The company was founded in 2001 and is headquartered in Giza, Egypt. Raya Customer Experience is a subsidiary of Raya Holding Company for Financial Investments (S.A.E).
Name | Age | Since | Title |
---|---|---|---|
Medhat Mohamed Ibrahim Khalil | - | - | Non-Executive Chairman of the Board |
Hossam Hussein Mohamed Ahmed | - | - | Director |
Ahmed Alauddin Ali El Guindy | 44 | - | Independent Non-Executive Director |
Ayman Ahmed Abdul Wahab El-Baz | - | - | Independent Non-Executive Director |
Ahmed Medhat Mohamed Ibrahim Khalil | - | - | Non-Executive Director |
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